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What Really Makes Customers Buy a Product

Harvard Business Review

Each person was asked to report their experiences during the week of a brand in one of four categories: mobile handsets, soft drinks, technology products, and electrical goods. One global drinks manufacturer we follow is now using group discounts as well as communicating that the product can be enjoyed in groups.

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Crack the Leadership Code

Skip Prichard

Daniel Kahneman. Technology has connected more people in more places at more times than ever before. Customers don’t just pay for product or a service. I recently spoke with him about his work. We’re blind to our blindness. We have very little idea of how little we know. We’re not designed to know how little we know.”

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Why Western Digital Firms Have Failed in China

Harvard Business Review

Many leading American digital firms, including Google, Amazon, eBay, and Uber, have successfully expanded internationally by introducing their products, services, and platforms in other countries. imposing technological platforms developed for the U.S. Paper Boat Creative/Getty Images. market on China.

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How to Improve Your Decision-Making Skills

Harvard Business Review

Should we bring product A or B to market? ” The first step, then, is to use a checklist to minimize decision biases, much like the one suggested by Kahneman. We are faced with the need to make decisions every day. Which marketing strategy should we use? Yet, in so many instances, rational predictions fail. Why is that?

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A Checklist for Making Faster, Better Decisions

Harvard Business Review

The good news is that there are ways to consistently make better decisions by using practices and technologies based on behavioral economics. A final reason is technology. Setting goals (another tool) is aspirational, but making decisions actually drives action. Our research has shown that people usually do what they decide to do.

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Why Companies Are Betting Against Big Ideas

Harvard Business Review

This idea of prospect theory, developed by Tversky and Kahneman and reported in a classic 1979 article (for which the Nobel prize was awarded) demonstrated that individuals do not make decisions rationally by selecting options with the highest expected value, because they are risk-averse and 'losses loom larger than gains.'.

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Keep Experts on Tap, Not on Top

Harvard Business Review

The psychologists Daniel Kahneman and Amos Tversky demonstrated quite convincingly that we human beings are not the model-optimizing "rational" actors that many economists historically believed we are. Ehrlich failed to appreciate the possibilities of the " Green Revolution " which dramatically increased agriculture's productivity.