First Friday Book Synopsis

MAY 16, 2012

The Japanese term for continuous improvement is kaizen (??) Years ago, Jon Katzenbach told me that the greatest challenge that change agents face is changing their ideas about change.

Kaizen 75

Kaizen Industry Training Lean Manufacturing 75

Lead Change Blog

FEBRUARY 17, 2016

We all went to school on how the Japanese transformed a rotten “made in Japan” reputation synonymous with junk into one that represented the pinnacle of zero defects products. We got our black belts in six-sigma; words or acronyms like Kaizen, PDCA, TQM, QC and ISO became everyday parts of our work language.

Six Sigma 150

Six Sigma TQM Airlines Wilde 150

Deming Institute

JANUARY 16, 2017

That sounds very much like the Toyota Production System and Lean management. Speaking of continuous improvement, my GM plant also had a very traditional “suggestion system,” not a Kaizen-style approach to improvement. Without that, the communication mainly came in the form of yelling and screaming when results were poor.

Kaizen 28

Kaizen Deming Lean Manufacturing Handbook 28

Rich Gee Group

AUGUST 8, 2023

The 1% improvement strategy is rooted in the Japanese concept of "Kaizen," which translates to "continuous improvement." After all, businesses thrive on efficiency and productivity. What is the 1% Improvement Strategy? Instead of aiming for drastic transformations, this approach recommends making small, consistent changes every day.

Power 361

Power Kaizen Reputation Active Listening 361

Deming Institute

APRIL 16, 2018

He also provides insight on gathering data during the use of a product to predict when it is wise to intervene. This doesn’t require plotting control chart data (sometimes that isn’t realistic – especially for products being used by customers). Edwards Deming – A Kaizen Statistician. 2017, Fritz Scheuren: W.

Quality 28

Quality Deming Kaizen Sample 28

Sales Wolf Blog

JUNE 11, 2010

Successories Motivational Products Talent Managment Magazine Testing and Assessments - An Employers Guide to Good Practices Testing and Assessments - DOL The Rainmaker Group - Possibility Maximization An amazing group of people commited to making a difference in the world they live - one soul, one organization, one Customer Experience at a time. .

Management 133

Management Six Sigma Human Resources Kaizen 133

Deming Institute

MARCH 28, 2016

Example: meeting budget, achieving 95% performance in the country on all quality indicators and, having all our staff members on Kaizen events. Financial (usually including revenue, expense and productivity). The core of what the organization is in business to do. Will these definitions help to create “constancy of purpose?”

Deming 28

Deming Management Kaizen System 28

Harvard Business Review

SEPTEMBER 4, 2017

“Productivity isn’t everything, but in the long run it is almost everything,” wrote Paul Krugman more than 20 years ago. Productivity in most developed economies has been anemic. During much of this time, it has been shareholders, not workers, who have reaped the benefits of higher productivity.

Human Capital 15

Human Capital Kaizen Agility Energy 15

Deming Institute

JANUARY 30, 2017

Lean organizations engage every employee, regardless of the letters after their names, in improvement through Plan Do Study Adjust cycles and a Kaizen improvement process. These organizations help form teams with a better understanding of their work and system, instead of a department just being a collection of individuals. Many hands go up.

Deming 28

Deming Kaizen System Quality 28

Deming Institute

JANUARY 5, 2017

While my work is usually associated with the term “Lean” and the lessons from the Toyota Production System, some of my earliest learning and inspiration for improvement came from the work of W. Guest post by Mark Graban. Edwards Deming.

Deming 46

Deming TQM Kaizen Crisis 46

QAspire

APRIL 14, 2013

Kaizen complements Hansei and ensures that lessons are executed. Also Read: Using Kaizen for Employee Engagement and Improvement. - – - – -. In such meetings, people often end up providing views, cite examples from the past, outline the lessons learned. All this is only helpful when it results into a meaningful change.

Kaizen 152

Kaizen After Action Review Quality Bottom-up 152

Harvard Business Review

MAY 8, 2012

Six Sigma , Kaizen , Lean , and other variations on continuous improvement can be hazardous to your organization's health. Starting in the 1970s, the country's ability to create low-cost, quality products helped them dominate key industries, such as automobiles, telecommunications, and consumer electronics.

Six Sigma 18

Six Sigma Kaizen Govindarajan Telecommunications 18

Harvard Business Review

AUGUST 15, 2011

Though charmingly valuable, Kaizen and suggestion boxes are 20th-century productivity anachronisms. But recent declines in the productivity numbers suggest employers will increasingly favor "auto-automation" — the efficiencies that come from automating key elements of one's own job — as ever more desirable.

Kaizen 14

Kaizen Bottom-up Efficiency Technology 14

Harvard Business Review

OCTOBER 4, 2013

Once a technology prototype has been focus-group tested and a viable business model is established, it is handed over to a new product development team in the mainline business units. These teams have disciplined processes to get the technology to market, generally with a one- to two-year product horizon.

Technology 8

Technology Innovation Kaizen Chief Executive Officer 8

Harvard Business Review

MAY 23, 2011

It can direct and coordinate the actions of thousands of people making and selling thousands of products or services across thousands of miles, and do so effectively, efficiently, and profitably, week after week after week. The hierarchical organization that we see today was invented in the last century, and it is an incredible invention.

Organization 15

Organization Kaizen Budgeting Short-term 15

Harvard Business Review

MARCH 23, 2011

To show how different it is, we have special words to describe them such as " Master Black Belt ," " DMAIC ," " Kaizen ," " A3 ," and " SIPOC.". For example, you could use "continuous improvement" instead of "kaizen." Second: "This new approach is very different from anything you've ever seen before.

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

AUGUST 5, 2015

Make delivery–and implementation–more productive. Organizations that care about Kaizen , or the process of continuous improvement, and facilitating effective feedback will make “accs” a way to make sure that their people have the power to (self) improve. You and Your Team. Giving and Receiving Feedback.

Kaizen 8

Kaizen Self-aware Construction Compliance 8

Harvard Business Review

MARCH 30, 2016

Effective executives understand the productivity and customer loyalty future depends as much on motivating and managing their machines as inspiring their people. How should smart machines be programmed — or trained — to offer up new insights or kaizen? Are there new networks — Internets of Things?

Review 8

Review Kaplan Performance Review Kaizen 8

Harvard Business Review

MAY 5, 2016

They see disrupted incumbents from retail, finance, health care, transportation, professional services, and manufacturing requiring radical restructuring of assets, productivity , and innovation. Ironically, analysis revealed that several processes intended to boost employee productivity led to dissatisfied customers making multiple calls.

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

APRIL 11, 2013

It''s that faith in a kind of kaizen -in-all-things that has led to innumerable technological, organizational, and social advances in the corporate world. Doing so can make meetings more focused and productive, and make presenters feel more respected. Experts claim that people who take lunch breaks are healthier and more productive.

Kaizen 10

Kaizen Fashion Participative Technology 10

Harvard Business Review

JANUARY 3, 2011

The author of the book The High Velocity Edge , he also wrote the McKinsey Award-winning HBR article "Fixing Health Care from the Inside, Today" and co-authored "Decoding the DNA of the Toyota Production System.". The cause was not malfeasant individuals; it was inadequately designed and operated systems of care delivery.

Health Care 15

Health Care Kaizen McKinsey Operations 15

First Friday Book Synopsis

MARCH 24, 2011

Here is an excerpt from an article written by Brad Power for the Harvard Business Review blog (March 7, 2011). To read the complete article, check out other articles and resources, and/or sign up for a free subscription to Harvard Business Review’s Daily Alerts, please click here. * * * When they set out to [.].

Process 85

Process Review Article Blog 85

Harvard Business Review

JULY 17, 2012

Simply put, this new focus redefines the purpose of innovation -- which is not just designing better products and services, but designing better and more valuable customers. Henry Ford didn't just facilitate "mass production;" he enabled the human capital of "driving." Call it "customer kaizen.". Today's Web 2.0

Human Capital 15

Human Capital Supply Chain Kaizen Innovation 15

Harvard Business Review

JULY 17, 2012

Simply put, this new focus redefines the purpose of innovation -- which is not just designing better products and services, but designing better and more valuable customers. Henry Ford didn't just facilitate "mass production;" he enabled the human capital of "driving." Call it "customer kaizen.". Today's Web 2.0

Human Capital 13

Human Capital Supply Chain Kaizen Innovation 13

Harvard Business Review

JUNE 13, 2013

The facilitator, with a world-class flair for bafflegab and platitude, had asked the group to envision products customers might desire a decade hence. The conversation regurgitated cliché after customer-centric product cliché until the moment the team rejected and replaced the facilitator''s language. Language matters.

Ulrich 9

Ulrich Kaizen Innovation Competitive Advantage 9

Harvard Business Review

OCTOBER 27, 2014

Many change leaders use Six Sigma , Kaizen , and Lean for continuous improvement. They filled 40 pallets with faulty bottles and packages of beauty products. Envisioning and articulating the future — this is the part of the process that involves setting goals that build toward the larger transformation. Implementing the change.

Middle Management 13

Middle Management Six Sigma Taylorism Taylor 13

Harvard Business Review

JUNE 21, 2016

The leadership team at Norwegian put in place a kaizen (continuous improvement) system to gather ideas from the front line on how to improve and streamline operations and processes everywhere in the organization, and created extensive discussion forums and recognition for the best ideas. Make constant improvement a focus.

Company 10

Company IPO Price Loyalty 10

Harvard Business Review

MARCH 7, 2011

Followers of Lean, which is based on the Toyota manufacturing approach that made it the leader in automobile quality ( the Toyota Production System ), believe top executives need to break down strategic objectives into implications for process improvements to get everyone moving in the same direction.

Six Sigma 14

Six Sigma BPM Process Hammer 14

Harvard Business Review

OCTOBER 9, 2012

When it comes to enhancing sales force productivity and performance, it's tempting to look for silver bullets. Is sales productivity decreasing? Excellent sales forces continuously improve capability around every sales force effectiveness driver through "kaizen." Is customer retention declining? Is sales growth lagging?

Kaizen 8

Kaizen Incentives Market Segmentation Efficiency 8

Harvard Business Review

NOVEMBER 27, 2015

Indeed, few creative ideas ever become innovative products or services. From Kodak to Nokia, from Blockbuster to Borders, the cemetery of defunct companies and products is the result of complacency trumping drive and ambition. Furthermore, they are also generally able to access creative ideas generated by others.

Creativity 8

Creativity Team Kaizen Innovation 8

Harvard Business Review

JANUARY 21, 2016

For many firms, the innovation agenda is now as much about human capital investment as delivering new products and services. They’re counting on greater participation to roll out new products and services faster and more easily. But if innovation is now everyone’s job, who owns job training?

Innovation 8

Innovation Company Kaizen KPI 8