Why do most businesses avoid surprises at all costs?
Coaching Tip
JULY 25, 2012
Take Apple's iPhone when it was introduced in 2007, I bought one for $650+ because it allowed me to leave my laptop at home when I traveled while keeping it touch through email and Internet access. In LEAPFROGGING , author Soren Kaplan reveals why this command-and-control mindset is exactly what stymies innovation.
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