N2Growth Blog

FEBRUARY 25, 2013

Good business processes serve as the central nervous system for your organization providing a framework for every action, decision, activity or innovation to flow from and through. The debate shouldn’t be one of systems vs. talent, but systems and talent. The problem is most companies are buried in process disadvantage.

Company 405

Company Engineering Process Competitive Advantage 405

The Horizons Tracker

JANUARY 13, 2021

The year has also been prominent for the number of so-called “wicked” problems, including systemic racism, climate change, and COVID itself. In this sense, it’s extremely similar to the PDCA cycle so beloved of lean practitioners, or indeed that of the knowledge management community more generally.

Leadership 125

Leadership Uncertainty Knowledge Management Commitment 125

Harvard Business Review

JANUARY 20, 2011

Is your company investing in expensive knowledge management systems that are useless for making big, strategy decisions? The problem is that most current knowledge management efforts merely inventory the company's knowledge, without parsing out the knowledge that is strategically relevant.

Knowledge Management 15

Knowledge Management Tacit Knowledge Management Licensing 15

Six Disciplines

AUGUST 9, 2013

In addition, larger companies have had to spend many times the acquisition costs for these systems in order to implement and maintain them. The problem, however, is that these areas of advancement are broad and deep in themselves, and they come from different providers and thought leaders.

TQM 83

TQM Executive Coaching Knowledge Management Tools 83

LDRLB

JANUARY 11, 2012

The study explores essential strategic components, including: 1) vision-sharing, 2) diversity, 3) knowledge management, 4) innovation programs, and 5) communication to determine if and how these leaders embrace strategic thinking, strategic planning, and socio-technical systems to foster an innovative culture.

Competitive Advantage 113

Competitive Advantage Strategic Planning Download Knowledge Management 113

Six Disciplines

FEBRUARY 8, 2013

In addition, larger companies have had to spend many times the acquisition costs for these systems in order to implement and maintain them. The problem, however, is that these areas of advancement are broad and deep in themselves, and they come from different providers and thought leaders.

TQM 82

TQM Executive Coaching Knowledge Management Tools 82

Mike Cardus

SEPTEMBER 17, 2013

They did that and created an AMAZING Finance Department Knowledge System. On time budget requests and updates from project managers up 48%. Continued building and use of ‘What Works + Cooperation Knowledge Management System’. Follow up 3 months later. On time expense reports from Sales up 23%.

Cooper 139

Cooper Succession Finance Resistance 139

Experience to Lead

APRIL 24, 2023

Not only could it act as an organization’s knowledge management system, a chatbot could also potentially test employees on previous learning modules to increase learning retention and build organizational competencies. An L&D chatbot could be another fascinating application for AI that addresses this issue.

Development 75

Development ROI Ethics Content 75

Lead Change Blog

MARCH 24, 2016

These days, however, there seems to be a growing preponderance of products, particularly products associated with an individual selling their “system.” ” The people selling these systems have turned themselves into the product – the brand – and their credentials seem somewhat sketchy.

Leadership 150

Leadership ROI Brand Webinar 150

Six Disciplines

MARCH 30, 2011

Knowledge transfer methods include formal education and training, interviews, mentoring, apprenticeships, simulations and games, instant messaging, peer assists, communities of practice, job transfer, knowledge elicitation interviews, storytelling, wikis, blogs, research papers, and conferences.

Balanced Scorecard 101

Balanced Scorecard Execution Strategy Storytelling 101

The Horizons Tracker

SEPTEMBER 6, 2022

They conducted a couple of field studies to test their hypothesis, with data collected from all 52 business units in a Chinese company that builds charging systems for electric cars and from 118 business units in another Chinese headhunting firm.

Team 105

Team Resistance Environment Operations 105

Michael Lee Stallard

MAY 19, 2010

Government Accountability Office (GAO) developing a “key national indicators&# system that will be available online. In “ The Rise and Fall of GDP ,&# that appeared in The New York Times Magazine, Jon Gertner describes this effort. Gertner writes about the U.S. Last year I spoke at the GAO’s headquarters in Washington, D.C.

GDP 170

GDP Metrics Competitive Advantage McCarthy 170

Deming Institute

MARCH 28, 2016

Fortunately, there are many organizations that are trying to break away from the thinking from the “machine view of the world” to one that helps people see and manage systemically. It’s difficult work and the progress can be swiftly and permanently undone by any higher-level manager who continues to “manage by results.”

Deming 28

Deming Kaizen Management System 28

Michael Lee Stallard

MAY 6, 2010

The research also found the companies in the study that trusted each other were more likely to share valuable knowledge such as new product designs. Another study Dov has written about was conducted by the University of Michigan’s hospital system. why is everyone smiling?

Policies 170

Policies McCarthy Godin Bottom-up 170

Michael Lee Stallard

MAY 30, 2010

Political, social and economic cultures that have been sustained for long periods of time have these values and systems that don’t (i.e. coercive utopian systems such as communism and fascism), fail because the values they promote work against human flourishing. why is everyone smiling?

Organization 186

Organization Outsourcing Leadership Hedge 186

Ask Atma

MAY 20, 2012

Systems intelligence – sensing the big picture and how things connect. The more trust that exists between players, the more efficiently the system, market, or organization will work. My own work brings together all these disciplines together in a management 3.0 Knowledge retention. [4].

Team 52

Team How To Knowledge Management Self-aware 52

Michael Lee Stallard

JULY 5, 2010

Highlights an eye-opening study which finds that Talent Management systems are gender-biased and talk about what to do about it. The ultimate motivations comes from knowing who we are and courageously acting upon that knowledge. Jon Ingham presents Chasing Stars and Socialism at Social Advantage. posted at TalentedApps.

Leadership 210

Leadership Wilde Ingham McCarthy 210

Strategy Driven

MAY 20, 2012

by Bentley Systems, Inc. Capture and manage your nuclear facility’s institutional knowledge for immediate action. Your organization’s most important asset is the knowledge your workers hold. Solving the Brain Drain for Nuclear and Power Generation.

White Paper 56

White Paper Resources Power Information Technology 56

Mike Cardus

DECEMBER 12, 2012

For example ‘Communication between sales and production’ or ‘More knowledge of how to use our internal knowledge management system’. Once you are done sorting and clustering into common groups, the team will look for broad categories for each small cluster.

Strategic Planning 158

Strategic Planning SWOT Analysis Planning 158

Curious Cat

AUGUST 4, 2015

As I moved into high school Dad was doing much more direct management consulting (it was also a combination of statistics, engineering and management but the emphasis shifted over time) based on Deming’s ideas. By bothering to do so yourself you gain a huge advantage in helping your organization succeed.

Technology 40

Technology Deming Ohno Handbook 40

Strategy Driven

JANUARY 12, 2024

The advent of digital banking, encompassing features like robo-advisors and mobile payment systems, has significantly benefited both consumers and businesses. Implementing a new budget planning system doesn’t constitute finance transformation, but a complete overhaul of process and culture does.

Finance 112

Finance Technology BPM Company 112

Michael Lee Stallard

JUNE 23, 2010

This is problematic when you consider the Navy’s sophisticated surveillance, navigation and weapons systems and the importance of maintaining the readiness of national defense. Clark changed legacy systems that made sailors feel devalued. One such system was the Navy’s job assignment process. why is everyone smiling?

Long-term 207

Long-term Consensus Class Follow-up 207

Strategy Driven

AUGUST 27, 2015

New technologies : The consistency and predictability of structured data is what gave rise to today’s centralized IT departments – running SQL/Relational Database Management Systems, and ERP and CRM software.

CIO 50

CIO Technology CRM Competitive Advantage 50

Deming Institute

MARCH 31, 2016

We use the ideas to create a management system that is best for our organization. What we need to learn are the principles and how to iteratively apply those priciples to improve the management of our organization. Deming provided is so important.

Deming 28

Deming System Organization Industry 28

Harvard Business Review

MARCH 26, 2015

Every week a vendor introduces a new gadget, system, or service that promises to make us communicate and collaborate better, faster. Align knowledge management systems (or any system for that matter) with how people do work. Just look at the comments below any article about virtual teams.

Technology 8

Technology Knowledge Management CIO System 8

Harvard Business Review

APRIL 26, 2016

The good news is the rapid expansion of social media inside and outside companies has made it possible for aspiring leaders to hone their craft from the very best experts in many domains via the internet or knowledge management (KM) systems. Additional experts emerged as a result of ratings by employees using the system.

Mentor 8

Mentor Agility System Media 8

Harvard Business Review

NOVEMBER 6, 2015

Especially for today’s knowledge-based work, much of what we need to know we learn from others’ experiences, through what’s called vicarious learning. billion per year from employees failing to share knowledge effectively. As a manager for Bain & Co.

Company 8

Company Licensing Knowledge Management Transportation 8

Michael Lee Stallard

JUNE 5, 2010

If his players didn’t work hard enough during practice, as hard as he did preparing for it, he ordered them off the court, then had the student managers collect the balls, turn off the lights, and lock the doors. He didn’t believe in the star system and told his players, “The star of the team is the team.&#

Follow-up 360

Follow-up Open-book Learning-by-Doing Hotels 360

Harvard Business Review

OCTOBER 11, 2013

We are a nation that cares for our fellow citizens, yet we have failed to create a health care system that fully meets the needs of people in this country. More work is needed to achieve the drastic change in market forces that is necessary to create a sustainable health care system. America is a nation of innovators and entrepreneurs.

Health Care 8

Health Care Mayo Insurance Quality 8

Harvard Business Review

AUGUST 15, 2017

This view of learning was the key driver of “knowledge management systems” that came into vogue in the 1990’s. These “best practices” are presumed to work in a variety of different contexts and situations.

Tacit Knowledge 15

Tacit Knowledge Explicit Knowledge Efficiency Directory 15

Harvard Business Review

MARCH 8, 2011

Peter, Sal and Bala studied a social-bookmarking system in a major consultancy. These applications, increasingly used in many knowledge-intensive work settings, allow employees to search on website bookmarks and tags other employees have made to their favorite websites and so see what these colleagues have been reading lately.

Media 15

Media Innovation Efficiency System 15

Harvard Business Review

JUNE 19, 2017

Here are its elements: Information and knowledge-based tracking system. From our initial needs assessment, we realized that for OB Nest to succeed we needed an information and knowledge-based tracking system that could pull together all health information needed to inform prenatal care into one easily accessible location.

Mayo 8

Mayo Health Care Information Innovation 8

Harvard Business Review

MARCH 17, 2011

With sophisticated document management systems, global connectivity, and on-line networks professionals can find research reports, best practices, articles and experts from anywhere in the world. Create knowledge intermediaries. In many cases it only takes a few minutes here and there to "pull" the right information.

Document 15

Document Information Management Pharmaceuticals Cost 15

Harvard Business Review

JUNE 27, 2016

As we expected, despite these employees working for the same company, doing the same type of work and having access to the same systems, we noticed differences in how they employed these collaboration technologies. Workers in Japan relied more on high-end telepresence systems whereas workers in Mexico and the U.S.

Innovation 11

Innovation Altman System Technology 11

Harvard Business Review

APRIL 19, 2011

Create a knowledge management system. To state that it didn't hit ROI, or whatever the metric is, doesn't answer the question. What part of the strategy, or the tactical execution, failed? Why, and how does this help us be more successful in future efforts? Triage the failures.

NPV 16

NPV ROI CFO Consensus 16

Harvard Business Review

DECEMBER 22, 2014

When a request arose for a new service that was not operational within our own system (e.g., The challenge was to create delivery processes that would support the sharing of knowledge and expertise beyond our walls. The web-based information system can deliver Mayo’s clinical knowledge to desktop computers or mobile devices.

Health Care 8

Health Care Mayo Due Diligence Human Resources 8

Deming Institute

DECEMBER 27, 2018

Guest post by Michael Godfried: planner and policy analyst in Washington State and Bill Bellows, Deputy Director, The Deming Institute. Alasdair MacIntyre is one of the most pre-eminent philosophers in the world. At 89, he continues to teach and write and learn. Like Dr. Deming, age is no barrier to his continued intellectual vigor.

Deming 46

Deming Ethics Short-term Long-term 46