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Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

Along with a plan to transform into a more customer-oriented organization that was internally collaborative and deeply listened to both employees and citizens, Madison developed a leadership style they called Quality Leadership. You may ask what the role of Quality Leadership was in the transformational process?

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Like It or Not, You Are Always Leading by Example

Harvard Business Review

I’ve found no better diagnostic for promoting authentic revelations around personal leadership style and substance. Lead-by-example content is both mirror and window into leadership sense-of-self. That means asking leaders to detail instances and anecdotes where their actions set standards for others.