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Does Your Leadership Flunk the Testing Test?

Harvard Business Review

Just as the "quality" and "lean production" movements of the 80s and 90s required quality to be designed — rather than inspected — in, innovators have got to demonstrate greater ingenuity and integrity around how they integrate real-world testing into their projects and processes. These pathologies are nothing new.

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Britain’s Patient-Safety Crisis Holds Lessons for All

Harvard Business Review

I offer three recommendations to ensure that we keep these promises to those who depend on our leadership. They created and maintained a close connection to frontline staff — what Jim Womack , the expert in lean production and thinking, calls “going to gemba ” — Japanese for “the actual place.”. Health Leadership Operations'

Crisis 9
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Project Manage Your Life

Harvard Business Review

More and more companies are adopting software and product development frameworks like Agile , Scrum , and Kanban — which promote quick, iterative, lean production — to deliver higher quality products, faster. Leadership & Managing People Book. Further Reading. Add to Cart. That sounds like a lot.

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Please, Can We All Just Stop "Innovating"?

Harvard Business Review

I fear that very dynamic is unfolding today with respect to a piece of language and a leadership aspiration that has become the Holy Grail for business thinkers like me. Its leadership said, "We want to 'democratize the skies' and give rank-and-file Americans the freedom to fly." That piece of language, that aspiration, is innovation.