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10 Reasons Why Every Manager Should take a Finance Course

Great Leadership By Dan

Caution: when employees feel like owners, no more wasting money on expensive furniture, management boondoggles, or projects with a poor net present value. finance leadership business acumen finance and accounting for leaders finance' You can help them feel like owners too. They will call you on it.

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Match Your Innovation Process to the Results You Want

Harvard Business Review

When forced to present familiar metrics for truly out-of-the-box "beginning" ideas, work teams develop what our friend Jay Paap calls "Imaginary Numbers." As for decision-making there is one simple rule in pursuit of breakthroughs: "The higher the goal the higher the role."

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The Most Common Reasons Customer Experience Programs Fail

Harvard Business Review

Customer Lifetime Value : This is the net present value of all future customer revenues with account for attrition and your discount rate. Lack of momentum and sluggishness spell doom to a CX program, and leadership must propel the program. True CX leadership comes from: Ownership. Empowerment.

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What If Investors Who Held Their Shares Longer Got More Voting Power?

Harvard Business Review

Joe Bower and Lynn Paine “had me at hello” (to quote Jerry Maguire ) with their new HBR article, “ The Error at the Heart of Corporate Leadership.” ” Laying out their data, they find that long-term oriented companies create more financial value and more jobs. The Refresher: Net Present Value.

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Is Your Business Biased Against Innovation?

Strategy Driven

Many conventional metrics we use to estimate value are based on faulty assumptions. Net present value [NPV] is a case in point. She is a popular speaker and consults to senior leadership teams. To read Rita’s complete biography, click here.