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“In Search of Excellence” Revisited

Leading Blog

I IN 1982, Tom Peters and Bob Waterman released In Search of Excellence: Lessons from America’s Best-Run Companies. Yet, Peters and Waterman pointed out that there were bright spots in the economy. Hands-on, value-driven leadership. It became required reading in business school classes. Feel familiar? Perhaps not.

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Closing Your Company’s “Leadership Gap”

Michael Lee Stallard

Tom Peters and Robert Waterman called it “management by wandering around” or “MBWA” in their classic book In Search of Excellence. In effect, these organizations experienced a leadership gap. Employee engagement surveys were developed to help address the challenge of identifying leadership gaps.

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Resilience: How We Can Learn to Bounce Forward

Leading Blog

We can design—and redesign—organizations, institutions, and systems to better absorb disruption, operate under a wider variety of conditions, and shift more fluidly from one circumstance to the next.” That necessitates a leader that is reflective and operates from strength rather than weakness; a grounded mindful leader.

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Want to Improve Customer Service – Treat Your Employees Better

The Practical Leader

Part of the article reports on “a recent study conducted by Marshall Fisher, a professor of operations and information management at Wharton, and other colleagues.” Excellence author and management consultant, Bob Waterman explains, “Carrying out a decision doesn’t start after the decision; it starts with the decision.

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How GE Applies Lean Startup Practices

Harvard Business Review

There is a lot at stake here for GE’s operations strategy. Leadership roles and responsibilities. Todd Waterman, GE’s corporate Lean leader, is leveraging GE Appliance’s insights with other GE units. General Electric Operations Strategy' and compete successfully. Vic Roos explained, “You need to invert the pyramid.

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