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Break the Cycle

Deming Institute

Ru ssell Ackoff had a profound capacity for using stories to educate his audiences about the basic concepts of managing systems, both in his lectures and in his books. He commented on the self-described qualities and skills of the senior managers he had guided. Post by Bill Bellows, Deputy Director, The Deming Institute.

Deming 31
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It’s Time to Rethink Continuous Improvement

First Friday Book Synopsis

Years ago, Jon Katzenbach told me that the greatest challenge that change agents face is changing their ideas about change. The Japanese term for continuous improvement is kaizen (??)

Kaizen 75