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The Answer to Short-Termism Isn’t Asking Investors to Be Patient

Harvard Business Review

Toyota has a class of shares that gives investors “loyalty dividends” if they hold onto them for five years. Third, even taking the existence of a large shareholder as given, loyalty dividends encourage only holding for the long-term, rather than stewardship. Some companies take matters into their own hands.

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Your Digital Strategy Shouldn’t Be About Attention

Harvard Business Review

Consider Mr Porter , the man-cousin of Net-a-Porter. Its rivals try to infect the entire internet with glamorous photoshoots studded with celebrities — something Mr Porter eschews completely. Don’t just carrot-and-stick them into “loyalty.” There, a fashion-challenged dork (a.k.a.

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The Skills Doctors and Nurses Need to Be Effective Executives

Harvard Business Review

While these qualities help engender loyalty, they often make some of the difficult conversations associated with managing people especially challenging. Strategy guru and Michael Porter of Harvard Business School elegantly articulated this when he wrote that strategy is both what we choose to do — and what we choose not to do.

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HBR's Best Videos, Infographics, Podcasts, and Slideshows of 2011

Harvard Business Review

Our most-watched video was " Rethinking Capitalism " with Harvard Business School professor Michael Porter. Fred Reichheld explained how to increase customer loyalty the way that Apple does. Turn Customers into Promoters. Audio podcast. The Hidden Demons of High Achievers. Boost Power Through Body Language.

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Corporate Reporting Needs a Reboot

Harvard Business Review

There is a clamor of voices demanding the rebooting of capitalism, from academics (such as Michael Porter) and politicians (like Al Gore) to investors (such as CalPERS) and Occupy''s street activists. Corporate reporting today emphasizes compliance, boilerplate and legalese.

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The Comprehensive Business Case for Sustainability

Harvard Business Review

Michel Porter and Mark Kramer pioneered the idea of “creating shared value,” arguing that businesses can generate economic value by identifying and addressing social problems that intersect with their business. Building Customer Loyalty. Some 62.4% of investors are concerned about the risk of stranded assets (i.e.

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Are Uber and Facebook Turning Users into Lobbyists?

Harvard Business Review

Uber, Airbnb, Lyft, 23andMe, and other companies working around or, in some cases, outright ignoring existing regulations have found customer loyalty to be an asset in their conversations with lawmakers and regulators. Porter Airways created an online poll asking the public where they’d like to fly and promoted it on Facebook.