Strategy Driven

AUGUST 23, 2021

Company mission statements are therefore an instrumental part of a company’s business plan or proposed integrations for development and growth. The influence of a mission statement enables you to create a company that will live up to specific standards so it can build customer trust and loyalty.

Mission Statement 123

Mission Statement Apparel How To Follow-up 123

Terry Starbucker

JUNE 16, 2013

“You don’t build loyalty with the ‘what’, you build it with the ‘why’” - Ryan Kirkpatrick , CEO of Shwood. “Bring together complimentary ideas and a common goal” - Klaus Frueh , President of TomegaVax, who is working on a vaccine for the HIV virus.

Entrepreneur 378

Entrepreneur Apparel Ryan Software 378

Career Advancement

JUNE 18, 2018

If you said you would read her proposal, call her into your office and provide effective feedback so she knows you’re supportive of her efforts. Read the latest surveys and reports on what employees want, so you know how to boost their performance and loyalty. Trust is important to the employee/manager relationship.

Management 149

Management Human Capital Trends Loyalty 149

Brigette Hyacinth

FEBRUARY 29, 2020

He made a mistake on a proposal that cost the company its biggest client. Honesty creates a solid platform to building a relationship of trust and loyalty. .” I quickly learned loyalists and sycophants were appreciated, while realists were punished. They built a culture of “yes employees.”

Open-book 113

Open-book Loyalty Proposal Morale 113

Brigette Hyacinth

JUNE 3, 2019

He made a mistake on a proposal that cost the company its biggest client. Loyalty is a two-way street. You can’t buy loyalty, but you can certainly foster and nurture it. .” I quickly learned loyalists and sycophants were appreciated, while realists were punished. They built a culture of “yes employees.”

Motivation 40

Motivation Loyalty Proposal Price 40

Coaching Tip

NOVEMBER 1, 2012

In the early 1900s, Italian economist Vilfredo Pareto developed a mathematical formula that proposed that 80% of his nation’s wealth was concentrated in the hands of just 20% of its population. The greatest morale boosting efforts are those that build relationships, trust, loyalty and a desire for success.

Morale 119

Morale Productivity Products Management 119

Brigette Hyacinth

FEBRUARY 29, 2020

He made a mistake on a proposal that cost the company its biggest client. Honesty creates a solid platform to building a relationship of trust and loyalty. .” I quickly learned loyalists and sycophants were appreciated, while realists were punished. They built a culture of “yes employees.”

Open-book 52

Open-book Loyalty Proposal Morale 52

Strategy Driven

MAY 30, 2016

It started with the usual sales dialog: you have a meeting with a prospective customer, they’re hot, hot, hot, for your product or service, they ask for a proposal, you quickly oblige, and a week later you call the hot customer, and they have evaporated. Won’t return your calls or emails. What to do? Wouldn’t it be important to find out why?

Advice 50

Advice Proposal Customer Loyalty Seminar 50

Strategy Driven

JUNE 23, 2014

Jeffrey, When I send out quotes and proposals, clients seem to take their time reviewing the information and completely disregard the respond by date on the quote. Clients want value in the proposal? Put value in the proposal! Leave your prices out of the proposal so they have to call you to get it. Get them engaged.

Hotels 62

Hotels Proposal Price Follow-up 62

Harvard Business Review

MAY 20, 2013

These two choices are mediated, he explains, by members'' loyalty to the institution. Loyalty makes people more likely to stay and work for change from inside. But loyalty is also a product of how effective a consumer''s voice is likely to be; it does not stem from feeling locked-in or having no possibility of exit.

Loyalty 8

Loyalty Cooper Media Proposal 8

Strategy Driven

APRIL 14, 2014

Propose the proposal. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Shake the hand. Smile the smile. Show the slides.

Reputation 64

Reputation Loyalty Proposal Customer Loyalty 64

Strategy Driven

JULY 29, 2013

Real relationships mean there is no bidding involved and no proposals involved in earning a sale. Relationships are based on mutual value provided, mutual loyalty exchanged, truth, and trust. The power of loyalty. That’s loyalty. Take a moment right now and list the ten customers that fall into this category.

Power 66

Power Succession Loyalty Learning-by-Doing 66

Skip Prichard

NOVEMBER 15, 2019

. “When leaders do not practice what they preach, they destroy morale, loyalty, and engagement.” When leaders do not practice what they preach, they destroy morale, loyalty, and engagement. Propose a novel idea to your colleagues or the team members you lead. ” -Tilman, Jacoby. Leadership Practices to Watch.

Agility 86

Agility How To Decentralization Morale 86

Strategy Driven

NOVEMBER 11, 2013

Losing the sale manifests itself in ‘blaming complaints’ about: price, unreturned phone calls, bidding, loyalty to others, and other blame-based excuses about why a sale does not take place, and the relationship isn’t being built. Why did you lose the sale? Was it really price? Or was it you? Gitomer and Buy Gitomer.

Price 69

Price Open-book Self-aware Loyalty 69

Sales Wolf Blog

DECEMBER 6, 2010

 John has a great post debunking the Golden Rule and proposes a better approach to treating others.   John has a great post debunking the Golden Rule and proposes a better approach to treating others.   The flaw is that not everyone likes to be treated the same way you like to be treated.  Enjoy! . 

Blog 140

Blog Human Resources Talent Management Emotional Intelligence 140

Strategy Driven

JUNE 30, 2014

This is an old-world tactic, where the salesperson miraculously proposes a solution to an issue that the prospect has. Proposals and bidding. Find the pain. Perhaps the rudest of all sales processes, it’s “probing” to make prospects feel uncomfortable. The solution is not the issue. Where’s the relationship? Where’s the trust?

Media 63

Media Proposal Customer Loyalty Competitive Advantage 63

Strategy Driven

JUNE 9, 2014

Teach customer loyalty, not customer satisfaction. They talk, they brag, they give a demo, they manipulate to close the sale, they send proposals, and in general they fight. Here’s what to train and teach your salespeople : Teach why people buy rather than how to sell. ’ Assertive salespeople ‘go for the customer.’

Customer Loyalty 63

Customer Loyalty B2C Reputation CRM 63

Strategy Driven

NOVEMBER 18, 2013

The typical request for proposal (RFP) has a bunch of standards about what has to be offered by the vendor, but far too little (or nothing) about what happens after the company takes ownership. Make certain that third-party proof, in video, is a major part of your proposal. Make service response time a mandatory part of the bid.

Proposal 59

Proposal Price Long-term Customer Loyalty 59

Strategy Driven

FEBRUARY 17, 2014

A high percentage of customers give repeat orders without a bid, quote, or proposal. ’ That strategy leads to customer LOYALTY. Build real relationships. More than just a sale. Investing quality time with each customer BEYOND the sale. This is a result of TRUST and RELATIONSHIP. They think ‘customer’ not ‘sale.’

Customer Loyalty 50

Customer Loyalty Loyalty Competitive Advantage Follow-up 50

Strategy Driven

APRIL 21, 2014

Shallow relationships that force both proposals and bidding. If you give a proposal, and you don’t have a firm appointment at a given time to reconnect, then you will chase that prospect and almost seem desperate to get a next meeting. Beyond price, your inability to uncover the real buying motive of the customer.

Price 52

Price Proposal Customer Loyalty Long-term 52

Strategy Driven

JULY 21, 2014

THINK ABOUT THIS: If you have a bunch of presentation slides and offer to send some kind of proposal at the end of your presentation, you can never use the words ‘fair enough.’ . ‘Fair enough’ gives you a transition from your presentation to earning the business. Reprinted with permission from Jeffrey H.

Customer Loyalty 67

Customer Loyalty Competitive Advantage Seminar Books 67

Strategy Driven

JULY 14, 2014

Price too high, need to think it over, we all meet next week and will decide then, call me next Tuesday, send me a proposal, yada, yada, yada. NOTE WELL: By using this approach to selling you have just eliminated all of the silly objections and stalls. Yes, I too have written a ton of information on “closing the sale.” About the Author.

Customer Loyalty 63

Customer Loyalty Competitive Advantage Books Seminar 63

Strategy Driven

AUGUST 13, 2012

The article I read proposed a remedy of “do less and you’ll avoid burnout.” Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

Stress 50

Stress Customer Loyalty Seminar Learning-by-Doing 50

Strategy Driven

APRIL 16, 2012

Is there an ounce of value or creativity, or are you just begging for some news about the proposal you sent (and calling that a follow-up)? Are your messages in any way impacting your standing and status with the customer? Be available. Your prospect will call you when they are free. This may be before or after business hours.

Customer Loyalty 50

Customer Loyalty Competitive Advantage Creativity Seminar 50

Harvard Business Review

JULY 18, 2017

These arguments have proven highly influential and led to several policy proposals to encourage long-term holdings – so-called “patient capital” France’s Loi Florange doubles investors’ voting rights after two years. Other proposals go further. Some companies take matters into their own hands.

Short-term 8

Short-term Intangible Assets Hedge Long-term 8

ExactHire - Leadership

SEPTEMBER 29, 2015

As a solution, I’ve proposed that organizations seek to adapt their work culture to attract, hire, and retain top talent. So the question before leaders today is: How do I effectively communicate my values and principles to a new generation of employees in a way that inspires their loyalty and motivates their work?

Leadership Styles 52

Leadership Styles Leadership Constraint Talent Management 52

Strategy Driven

FEBRUARY 11, 2013

This must include customer-focused, pre-call planning as well as creating the objective, the proposed outcome, for a sales call. It means having a spirit about you that is easily contagious – a spirit that your customer can catch, and buy. Total preparation is the secret sauce of assertiveness. Reprinted with permission from Jeffrey H.

Self-aware 52

Self-aware Customer Loyalty Long-term Seminar 52

Strategy Driven

MAY 21, 2012

If you simply go in and make a presentation to a committee, they’ll be forever lost in the shuffle of indecision, proposals, and fighting price with competitors (three of the worst, if not dumbest, elements in making a large sale). Direct contact is not an option. Stop emailing people and waiting for replies. Gitomer and Buy Gitomer.

Committee 56

Committee Advertising Customer Loyalty Simon 56

Strategy Driven

OCTOBER 15, 2012

No, you want to send a proposal in color that reflects your image and wins the sale. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

Customer Loyalty 50

Customer Loyalty Seminar Hotels Price 50

Strategy Driven

NOVEMBER 5, 2010

As Noer wrote, “There seemed to be a much stronger feeling among lay-off survivors that the organization was not in the business of looking out for its employees and that their loyalty was to themselves and to their unit, not to the overall organization.” The recent economy would suggest the situation to have become more severe.

Newsletter 62

Newsletter Learning-by-Doing Mentor Resources 62

Strategy Driven

OCTOBER 21, 2019

It requires a lot of effort from the business to propose the idea of branding. Association of the customer is the measurement of the loyalty of the customers with your product. The outcome of successful branding is the growth of the product or service, triggered by a strategic marketing plan of the product.

Brand 10

Brand Media Engineering Advertising 10

Harvard Business Review

JUNE 21, 2012

Back in my day (spoken in the voice of Grandpa Simpson ), pursuing a business interest beyond your day job was frowned upon by the corporate minders, likely seen as demonstrating a lack of loyalty and commitment. Even the term we used — "moonlighting" — suggested something if not sinister, at least mildly secretive.

Health Care 13

Health Care Long-term Cooper Loyalty 13

Harvard Business Review

NOVEMBER 13, 2015

Other reasons to use a retailer’s app might include privileged discounts on purchases, convenient payment capabilities, additional loyalty program incentives or the ability to simply summon a sales assistant for help from one’s phone. The digital tools we describe here deliver this elixir.

Retail 8

Retail Customer Intimacy Loyalty Real Estate 8

Harvard Business Review

DECEMBER 1, 2010

It just means the onus is on you to propose a plan that works for you, your boss and your company. Before you make a proposal, be sure to understand the impact your wished-for schedule will have on your boss, your team and your performance. If your company doesn't have a formal policy, you'll need to create a proposal yourself.

Proposal 15

Proposal Case Study Policies Long-term 15

Harvard Business Review

FEBRUARY 15, 2012

The goal of each customer team was to partner with the major retailers and create highly customized approaches — in product, merchandising, delivery/inventory management, and billing and collection — all with the aim of creating customer loyalty and growing revenue.

Innovation 16

Innovation Merchandising How To Proposal 16

Harvard Business Review

NOVEMBER 3, 2014

New hurdles were added until someone interested in a director-level position, such as Martin, is now routinely required to submit the kind of analysis and proposals that were once the province of in-house executives or paid consultants. When his proposal was finally accepted, they wanted the finished book in six weeks. “It

Management 8

Management Proposal CEO Human Resources 8

Harvard Business Review

SEPTEMBER 19, 2017

Each year several clients raise the same issue: the need to get buy-in from a skeptical senior executive in order to demonstrate a concrete benefit that will follow a proposed investment in an ethical business initiative or function. The executive needs a business case.

Ethics 14

Ethics Short-term Long-term Supply Chain 14