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Reduce the Grind, Boost Loyalty: How Customer Effort Score Drives Business Growth

Strategy Driven

Enhancing the customer experience is becoming increasingly vital for businesses to pursue sustained growth and customer loyalty. This score is a predictor of customer loyalty, as studies have shown that the easier it is for customers to interact with a brand, the more likely they are to return and become advocates for the company.

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5 Ways Paid Loyalty Programs Can Bring Customers Back

Strategy Driven

Although coaxing new customers is great, it takes more time and resources to bring in new customers than it does to keep returning ones. One way of ensuring you bring them back is to offer a loyalty program. Here are five ways paid loyalty programs can bring customers back. Why Are Loyalty Programs so Important?

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Leadership & Loyalty | N2Growth Blog

N2Growth Blog

One of the things I tend to value most is loyalty. In fact, there are few things I loathe more than gravy trainers, fare weather friends, gossips and others that display a lack of loyalty. In fact, there are few things I loathe more than gravy trainers, fare weather friends, gossips and others that display a lack of loyalty.

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Importance Ethics in Human Resources Management

HR Digest

Unveiling the Essence of Ethics in Human Resources Ethics in human resources involves upholding a set of moral principles and values at all levels of an organization. The importance of ethics in human resource management cannot be overstated.

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Expedia Layoffs To Affect 9% Of Workforce In a Bid To Refocus Resources

HR Digest

Image: Pexels Expedia Layoffs Reported Despite Good Revenue Numbers: Company to Refocus Resources In the Right Areas The latest Expedia job cuts are slated to target the Product and Technology division at the company, where they hope to eliminate some redundant roles and re-invest in core strategic areas. the memo by CEO Peter Kim states.

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A 100-Year Old Journey of Human Resource Management

HR Digest

If you think the challenges faced by Human Resource Management (HRM) today are unprecedented, think again. These progressive companies understood the importance of employee loyalty and motivation, using carrots instead of sticks. The post A 100-Year Old Journey of Human Resource Management appeared first on The HR Digest.

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Loyalty vs. Tenure | N2Growth Blog

N2Growth Blog

If your organization confuses loyalty and tenure there is trouble on the horizon…If your business rates tenure higher than performance as a measure for employee evaluation, it is time for you to consider updating your talent management practices and procedures. I’ve also attempted to distinguish between loyalty and tenure.

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