Harvard Business Review

SEPTEMBER 19, 2017

” Many managers can easily recite the business case for ethics: Who doesn’t want better risk management, deeper employee engagement, reduced regulatory costs, public trust, and a lure to purpose-driven Millennials? The dominance of the win-win orthodoxy is a sign of progress.

Ethics 14

Ethics Short-term Long-term Supply Chain 14

Harvard Business Review

OCTOBER 21, 2016

” Improving risk management. Climate change, water scarcity, and poor labor conditions in much of the world increase the risk. Investing in sustainability is not only a risk management tool; it can also drive innovation. of investors are concerned about the risk of stranded assets (i.e. Some 62.4%

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

APRIL 24, 2014

How are such advances linked to bottom-line benefits such as employee loyalty and higher productivity? Are they adding value to the company’s reputation and helping mitigate risk? It will be when someone feels comfortable to speak up — and when managers and companies begin listening.

Supply Chain 8

Supply Chain Apparel Bottom-up Globalization 8

Harvard Business Review

NOVEMBER 9, 2012

Gene Morphis, former CFO of CVS and David's Bridal suggests: "There is an interesting intersection between risk management and innovation that emerges in the CMO-CIO interface." It's up to the CEO to ensure that marketing and IT are on the same page in terms of both innovation goals and risk management.

CIO 8

CIO Chief Information Officer Norton Technology 8

Harvard Business Review

FEBRUARY 7, 2014

They have a competitive advantage too in that they can get the best recruits to work for them, tend to have more stable revenues, face fewer risks of crisis, and when something bad happens they are given the benefit of the doubt by their stakeholders. Health Risk management Sustainability' CVS, I hope, has shown us the future.

Reputation 8

Reputation Intangible Assets Competitive Advantage Long-term 8

Harvard Business Review

JANUARY 27, 2017

Their loyalty and accountability belongs to top management. Machine learning algorithms stress-test and risk-manage other machine learning algorithms. Risk management and the imperative to acquire accessible human understanding of complex autonomy dominates data science for all-in enterprises.

Outsourcing 8

Outsourcing Software Competitive Advantage CAPEX 8

Harvard Business Review

APRIL 5, 2016

Although high growth might seem like a wonderful characteristic of a business, it comes with high risk. New customers are, well, new — they have no loyalty to the company and no history, and they may very well bring new demands. High growth means that your new customers will quickly outnumber your existing ones.

Company 8

Company Transportation System Insurance 8

Harvard Business Review

DECEMBER 20, 2016

When risks do present themselves, they develop plans to minimize the risk and identify where it is needed most. To develop better risk management behaviors, CEOs need to: List a minimum of eight ideas for new initiatives. However, they will initiate reasonable action when potentially negative consequences are expected.

Innovation 8

Innovation Skills CEO Learning-by-Doing 8

Harvard Business Review

MARCH 21, 2011

It can be productive to think that "they" are out to get you, and there are enemies (or competitors) lurking in every corner, if it motivates higher performance — excellence so strong that it compels loyalty and commitment and reduces complaints. That has been Singapore's secret of success.

Benchmarking 15

Benchmarking Health Care Loyalty Construction 15

Harvard Business Review

DECEMBER 4, 2017

And that’s not just social media accounts; it’s bank accounts, retailer gift card accounts with cash and credit cards attached, airline loyalty accounts with years of accumulated frequent flyer points, and other accounts with real value.

ROI 9

ROI Long-term Banking System 9

Strategy Driven

AUGUST 31, 2020

Protecting customer loyalty and your company image. Penetration testing involves simulating a cybersecurity attack in order to check for vulnerabilities in your computer system. Penetration testing comes with many benefits, including: Detecting and avoiding security threats. Evading penalties associated with breaches.

Software 65

Software Customer Loyalty Reputation System 65

Harvard Business Review

MAY 8, 2013

Think about it from a risk management perspective, Annabel. Their loyalty is fanatical. I thought there was some marketing benefit to retaining the brand, but you all disagreed, and I lived with it. This is a much bigger opportunity.". He leaned across the desk. This may be just what we need." Their industry was struggling.

Case Study 8

Case Study Brand How To Beyer 8

Harvard Business Review

MARCH 26, 2015

But in the aftermath of the financial crisis, risk managers have become increasingly involved in business strategy and decisions. The risk function can do the same. Mortgage payers with a track record of being more than 15 days late could receive incentives or loyalty points that reward early payment.

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

SEPTEMBER 16, 2014

When I flew into Lagos last month – only a few days after Nigeria had confirmed its first case of the Ebola Virus Disease – the city was clearly deep in risk management mode. In a similar way, clinics and pharmacies should actively seek to build trusted brands by engaging more proactively with under-served communities.

Health Care 8

Health Care Disruptive Innovation Franchising Innovation 8