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The Key to Change is a People Focus

Lead Change Blog

I believe the book, written by Roger Plant, is now out of print, but you may pick up an old copy via the hyperlink. Roger introduced me to the concept of the organisational iceberg. Some time into my career, I came across a concept that helped me to understand—and then counteract—this lemming-like behaviour.

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The Big Picture of Business – Each Role Matters. The Value of Support Staff

Strategy Driven

John Wayne and Roy Rogers had Gabby Hayes. There were friendly, familiar places such as Cheers bar, Arnold’s Drive-In on “Happy Days,” the Krusty Krab on “SpongeBob Square Pants,” Dale’s Diner on “The Roy Rogers Show” and other homey places. Therefore, our loyalty to the company rises, and we are more productive.

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How to Use Dialogue to Improve Your Relationships

Your Voice of Encouragement

“I have found it of enormous value when I can permit myself to understand the other person.&# - Carl Rogers, American psychologist "When learning about life and people, make no more assumptions than are absolutely necessary.

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When to Take My Name off the Door ? by Guest Blogger Leo Burnett.

In the CEO Afterlife

You may want to call yourselves ” Twain, Rogers, Sawyer and Finn, Inc.”…. Some rationalize job-hopping as “no loyalty today” or “that’s the way it is in this industry.” or “Ajax Advertising” or something. That will certainly be OK with me – if it’s good for you.

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Voices from the January-February 2017 Issue

Harvard Business Review

Roger Martin of Rotman School of Management, Paul Zak of Claremont Graduate University, Clayton Christensen of Harvard Business School, comedian Jerry Seinfeld, and HBR Editor-in-Chief Adi Ignatius respectively discuss customer loyalty, the neuroscience of trust, entrepreneurship in Africa, the source of innovation, and the new, hefty magazine.

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Leading Through Volatility

Strategy Driven

It helps leaders figure out whether they are losing balance, tending to act like Genghis Khan or Mr. Rogers. These leaders understand they must lead better than their competitors, and they need to inspire loyalty through firm but fair leadership. The four-quadrant model is both prescriptive and descriptive.

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When a Leader Aims to Please

Harvard Business Review

Pleasers are hard-working, inspire loyalty, and tend to listen thoughtfully to their clients and colleagues. Roger, a vice president of sales and marketing in the pharmaceutical industry, was one such Pleaser. I'm at a loss when it comes to managing Cynthia," Roger confessed.

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