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Leading Thoughts for August 3, 2023

Leading Blog

Timothy Keiningham and Lerzan Aksoy on the art of loyalty: “Loyalty by its very nature demands that we commit ourselves to a person, group, or cause. We suppress our short-term self-interests to maintain our bond. Source: Principles: Life and Work by Ray Dalio II.

Loyalty 281
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8 Principles to Build Loyalty

Lead Change Blog

Posted in Leadership Development [link] Jeremy Kingsley (member profile, website) wrote a post about loyalty over at the TLNT blog. He contrasted “short-term, bottom-line thinking” to loyalty and pointed out 5 negative impacts of that kind of disloyal environment.

Loyalty 286
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How Leaders Build Employee Loyalty In The Most Trying Times

Tanveer Naseer

Lack of loyalty is a serious problem in organizations everywhere today. Organizations preoccupied with short-term, bottom line thinking often view their employees as little more than resources to be hired, fired, and manipulated as the need arises. Both sides pay a price for this lack of loyalty. Times have changed.

Loyalty 264
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How to Hold onto Your Customers in a Crisis

Leading Blog

Your team has to know what your “ forever promise ” is—the organization’s commit-ment to customers that justifies customer loyalty. I’ve observed companies panicking and doing anything they can to manage short-term cash—and destroying hard-earned relationships at lightning speed. If you don’t have a forever promise, you’re sunk.

Crisis 328
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Ethical Business Practices That Benefit You

Strategy Driven

While contributing to a company ‘ s long-term success, ethical practices can also contribute to ensuring a positive impact on the individuals within the organization as well as outside communities. Employee Satisfaction and Customer Loyalty Employee satisfaction and retention are closely linked to ethical practices within a business.

Ethics 109
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How Companies Can Help Local Communities

The Horizons Tracker

By integrating themselves within such communities, organizations can cultivate loyalty among managers and employees, while simultaneously contributing to the smooth functioning of operations in remote and underserved areas. These fail to establish a long-term relationship that is the key to lasting community improvement. ”

Company 110
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One Reason Your Employees are Rolling Their Eyes

Let's Grow Leaders

The first key to real encouragement is have a real understanding of which behaviors are driving your long-term results. For example, what behaviors lead to long-term customer retention? What leadership behaviors build employee loyalty and engagement? Sure it’s simpler to focus only on short-term outcomes.