Leading Blog

APRIL 8, 2020

Your team has to know what your “ forever promise ” is—the organization’s commit-ment to customers that justifies customer loyalty. But when the dust settles, they will have lost the trust that makes customer loyalty possible. To hang onto customers during a crisis, you need to build a forever transaction with the people you serve.

Crisis 330

Crisis Short-term Customer Loyalty Long-term 330

Lead Change Blog

MARCH 11, 2020

If you enjoyed this video, you may also enjoy our upcoming webinar with Rich Brandt as he discusses what makes service exceptional. It’s more than just good service: there’s a science behind brand loyalty. But what causes your customers to keep coming back?

Taylorism 248

Taylorism Taylor Webinar Consultative 248

Strategy Driven

FEBRUARY 22, 2023

Live Video Streaming Live video streaming provides an engaging way for businesses to connect with customers, giving them a firsthand look into the operations of the business. By customizing emails for your target audience, you can create more personalized communications that will help foster customer loyalty.

Technology 116

Technology Entrepreneur Customer Loyalty Audience 116

Strategy Driven

OCTOBER 26, 2023

Authentic stories build trust and foster brand loyalty. Whether it’s blog posts , videos, podcasts, or social media updates, consistent and valuable content can position your brand as an industry authority and attract a loyal following. Bonus Tip: Embrace Innovation Innovation is a key driver of brand distinctiveness.

Brand 112

Brand Strategy Loyalty Audience 112

Lead Change Blog

MARCH 18, 2020

If you enjoyed this video, you may also enjoy our upcoming webinar with Rich Brandt as he discusses what makes service exceptional. It’s more than just good service: there’s a science behind brand loyalty. But what causes your customers to keep coming back?

Positioning 262

Positioning Webinar Loyalty Retail 262

Lead Change Blog

AUGUST 7, 2019

Purpose, or an underlying company philosophy, not only drives strategic change, but also encourages customer loyalty and employee engagement. Truly resilient, thriving organizations are those that are purpose driven and focus on more than pure profits. and recognize their blind spots.

Webinar 240

Webinar Customer Loyalty Politics Human Resources 240

Strategy Driven

NOVEMBER 7, 2022

Today, people feel they must show their followers where and what they ate using a picture or a video. Include Video Marketing. Short-form video content is taking the world by storm. The more video content you create, the easier it is for your restaurant to acquire more loyal clients. Digital Loyalty Program.

Strategy 107

Strategy Loyalty Advertising Content 107

Strategy Driven

OCTOBER 1, 2012

I recently had a WOW experience that completely coincides with your philosophy on customer loyalty versus satisfaction. Today, I received the following email from Amazon: Hello, We noticed that you experienced poor video playback while watching the following rental on Amazon Video On Demand: The Hunger Games. About the Author.

Loyalty 50

Loyalty Marketing Customer Loyalty ROI 50

Your Voice of Encouragement

JANUARY 11, 2010

skip to main | skip to sidebar Monday, January 11, 2010 Loyalty - Be There for the People Who Are Important to You Its not easy to be true to your relationships when people you care about are going through tough times. Have you ever been torn between two loyalties, requiring you to make a hard decision? Thanks for joining me.

Loyalty 85

Loyalty eBook Video Commitment 85

Joseph Lalonde

MAY 7, 2018

With big name actors Paul Giamatti, John Goodman, Bella Thorne, Rosario Dawson, and Sylvester Stallone voicing the classic video game characters, Ratchet & Clank had the talent to make a blockbuster movie. And figured it was my chance to watch the video-game movie. You have a choice to make: Inspire loyalty or discourage loyalty.

Leadership 151

Leadership Loyalty Audience Taylorism 151

Lead Change Blog

MARCH 1, 2018

The lack of face-to-face communication and in-house team-building can cause contract or remote workers to feel less company loyalty, dedication, and connection. I’ve been on countless conference calls using speaker phones or just the audio on my laptop, but it never has the human-to-human connection like a video call. Small Talk.

Team 216

Team Conference Outsourcing Call Center 216

Strategy Driven

OCTOBER 27, 2020

Or, you can even take it a step further by using content such as webinars, checklists, templates, videos, social media content, etc. Use Loyalty Programs. Using loyalty programs is a brilliant way to make your one-time customers return to you again and again. Increase Engagement with Prospects.

CRM 105

CRM Loyalty White Paper Content 105

Engaging Leader

OCTOBER 11, 2012

His most recent book, The Power of Communication: Skills to Build, Trust, Inspire Loyalty, and Lead Effectively , published in spring 2012. The Power of Communication: Skills to Build Trust, Inspire Loyalty, and Lead Effectively by Helio Fred Garcia. What is the difference between framing and spin-doctoring? Subscription Links.

Crisis Management 229

Crisis Management Loyalty Crisis Tactics 229

Talent Anarchy 1

AUGUST 23, 2023

For example, if you create fitness content, a title like “High-Intensity Home Workouts for Beginners” is more effective than a vague title like “New Video.” This could include personalized shout-outs, private chats, or exclusive photos and videos. Make sure they clearly convey what your content is about.

Affiliate Marketing 78

Affiliate Marketing Audience How To Content 78

Strategy Driven

SEPTEMBER 11, 2019

Video marketing. According to statistics via Insivia , viewers only retain 10% of a message from reading and a huge 95% when watching a video. These days it’s simple to create your own video marketing content. Food content can be really fun with how-to videos or recipe tips. Loyalty Programs. Use influencers.

Marketing 50

Marketing Loyalty Content Video 50

Strategy Driven

APRIL 28, 2020

It measures your followers’ loyalty to your brand. Create More Videos. Try upping the ante by posting more videos. Users love watching videos. But you need to make your videos entertaining and informative at the same time. Moreover, post the videos directly to your Facebook page. But how do you do it?

Video 82

Video Metrics Brand Learning-by-Doing 82

Lead Change Blog

DECEMBER 23, 2015

I admit I’m am information junkie and my appetite for knowledge is insatiable, but when I work for someone they deserve my loyalty. We were using slide shows and generic, motivational videos produced outside our company with no reference to our own operations. Managers are not going to agree to a video. What music did we use?

Video 150

Video Learning Curve Follow-up Open-book 150

Strategy Driven

DECEMBER 18, 2020

Even very small home-based businesses can use the internet to sell to a much larger area, instead of relying on local footfall and loyalty. Great photos, 3D visualizations, and explainer videos mean that you can offer your customers a much clearer idea of what they are buying. But, making the transition isn’t easy.

Succession 123

Succession Audience Learning Curve Marketing Strategy 123

Lead Change Blog

SEPTEMBER 1, 2020

Julie explains: “Video platforms are taking the fall for the phenomenon known as ‘Zoom fatigue.’ In this video post, Chris shares: “In this three-minute episode, Chris describes how formalizing a culture can help build, monitor and ensure respect.” Communication. Julie Winkle Giulioni shared Stop Blaming Zoom!

Leadership Development 347

Leadership Development Development Leadership Follow-up 347

Engaging Leader

SEPTEMBER 14, 2012

Discussion of Communication Analysis Phase vs. Communication Planning Phase is described excellently in chapter 6 of The Power of Communication: Skills to Build Trust, Inspire Loyalty, and Lead Effectively by Helio Fred Garcia. Video: How to Use a Stakeholder Analysis to Identify Audience Members.

RACI 153

RACI Planning Stakeholder Analysis Audience 153

Strategy Driven

JANUARY 22, 2021

Moreover, these display systems allow you to incorporate full-motion videos into your menus so that you can reach and engage your customers easily. Create a Loyalty Program. One of the most effective ways of retaining customers is building a loyalty program. They do not work like magic. Expand Menu Offerings.

Operations 122

Operations Industry Outsourcing Trends 122

Steve Farber

APRIL 28, 2017

Love & Loyalty Unleashed. In case you haven’t, however, here’s a deeper dive into the remarkable story of Hachikō and his unwavering love and loyalty to his master. In case you haven’t, however, here’s a deeper dive into the remarkable story of Hachikō and his unwavering love and loyalty to his master.

Loyalty 63

Loyalty Quality Training Video 63

N2Growth Blog

OCTOBER 18, 2010

I think loyalty cost us nothing, yet delivers great reward to a team. Loyalty is a missing ingredient in job market of both the secular and sacred. I think loyalty is a great addition to the list. From my perspective, there cannot be a true sense of team without the existence of loyalty. I would like to add one.

Blog 411

Blog Leadership Loyalty Self-aware 411

CEO Blog

MAY 8, 2013

I am trying to get my youtube video to go viral so would appreciate any sharing, comments, likes, Tweets etc. ++ A friend of mine wrote an interesting article on BlackBerry 10. Worth reading. ++ I do not believe in video games. My theory is picking a hot game is like picking which movie will be hot - tough to do.

Loyalty 145

Loyalty Video Learning-by-Doing Environment 145

Engaging Leader

SEPTEMBER 20, 2012

Video: What “Pickle Juice” Teaches about Empathetic Thinking. The Power of Communication: Skills to Build Trust, Inspire Loyalty, and Lead Effectively by Helio Fred Garcia. Resources Mentioned in This Episode. 6 Reasons Empathy Will Make You A Powerful Leader. Emotional Intelligence: Why It Can Matter More Than IQ by Daniel Goleman.

Power 124

Power Emotional Intelligence Goleman Self-aware 124

Marshall Goldsmith

JUNE 28, 2016

Or thanking a customer for his loyalty. See The Marshall Goldsmith Thinkers50 Video Blog for more of this video series. So, if there is one thing I’d ask of you right now, it’s to think about one chance, one gesture that you won’t regret later on. That’s the only criterion: you won’t feel sorry you did it!

Video 101

Video Loyalty Resistance Objective 101

Terry Starbucker

JUNE 16, 2013

“You don’t build loyalty with the ‘what’, you build it with the ‘why’” - Ryan Kirkpatrick , CEO of Shwood. “Bring together complimentary ideas and a common goal” - Klaus Frueh , President of TomegaVax, who is working on a vaccine for the HIV virus.

Entrepreneur 378

Entrepreneur Apparel Ryan Software 378

N2Growth Blog

NOVEMBER 6, 2017

Think video games and futuristic action movies for inspiration. Prompting its CEO to comment in its earnings press release : “The continued weakness in the U.S. ” Clearly, HD’s future rests with that “next generation of Harley-Davidson riders.” Re-imagine what a motorcycle should look like.

Brand 159

Brand Press Release Loyalty Retail 159

HR Digest

MARCH 30, 2023

Here’s a breakdown of the five generations currently in the workforce : Traditionalists (born before 1945): These employees value loyalty, respect for authority, and hard work. They tend to be more reserved and formal in their communication and prefer face-to-face interaction.

Organization 69

Organization Diversity Motivation Teamwork 69

Women on Business

DECEMBER 8, 2010

Step 4: Brand Loyalty: Would you hang out with Buddy on a regular basis? Brand loyalty is key to cultivating repeat customers who spread positive word of mouth feedback about your product or service. Much of developing the loyalty factor comes from inside your business. Are you ready?? Is there a replacement? Post by Jane K.

Brand 237

Brand Press Release Discount Loyalty 237

Engaging Leader

DECEMBER 3, 2013

He is also the creator of The Complete Gamification Framework: Octalysis as well as the video series The Beginner’s Guide to Gamification. He is also the Co-Founder and Head of Product for RewardMe, a digital loyalty platform that aims to gamify offline commerce and was rated by AlwaysOn as one of the Top 10 Private Companies to Watch.

Loyalty 127

Loyalty Video Consultative Trends 127

Michael Lee Stallard

AUGUST 24, 2017

The level of customer loyalty Costco has developed with its members is the envy of every retailer. Video after video was shown of employee ideas that have been implemented, along with estimates of the economic benefits associated with each. Value People. The creativity and ingenuity of Costco employees was a sight to behold.

Competitive Advantage 309

Competitive Advantage Ryan Bottom-up Reputation 309

The Practical Leader

JUNE 23, 2021

He shows that the most successful organizations create fanatical loyalty that goes way beyond reason to highly charged emotional connections. According to a documentary video we often use in our culture development planning sessions, Southwest Airlines is “the company that love built.”

Airlines 64

Airlines Fixed Costs Collins Video 64

N2Growth Blog

JULY 26, 2010

They were able to command greater loyalty and respect from peers and subordinates alike with less bravado and more humility and discernment. Arrogance rarely results in lasting relationships built on a foundation of loyalty and trust. The confident also succeed in business, but not at the expense of others as do the arrogant.

Blog 419

Blog Loyalty Long-term Brand 419

Strategy Driven

AUGUST 25, 2020

Since you can’t always depend on a financing source to help you out when times get tough, you need to boost your marketing plan and develop loyalty among your customers. You can host online contests or surveys, or you can share photos and videos of products in your store or about what the employees at your company are up to.

Tips 86

Tips Marketing Venture Capitalist Supply Chain 86

Chart Your Course

AUGUST 14, 2012

How to Promote Customer Brand Loyalty: Keep Them Coming Back for More. Customer Service Training Video Library. The Service First Video Library is a powerful video-based training system making it easy to train any number of employees – with no limits – with immediate results. DISC Training Program.

Webinar 154

Webinar Library Motivation Video 154

Leading Blog

APRIL 30, 2011

donhornsby: The Shifting Definition of Worker Loyalty. RT @Mark_Sanborn: A must see video sent to me from my friend Randy Larsen. "By far the most difficult skill for me to learn as CEO was the ability to manage my own psychology." LisaHaneberg: How to Manage Up Top Google Hit - Really About Command and Control? Serve to Lead®.

Loyalty 184

Loyalty Conference Diversity Definition 184