Strategy Driven

OCTOBER 27, 2020

Or, you can even take it a step further by using content such as webinars, checklists, templates, videos, social media content, etc. Use Loyalty Programs. Using loyalty programs is a brilliant way to make your one-time customers return to you again and again. Increase Engagement with Prospects.

CRM 102

CRM Loyalty White Paper Content 102

Strategy Driven

AUGUST 11, 2023

Forging Strong Client Bonds: Trust and Loyalty In the business sphere, client relationships reign supreme. Attend free webinars or workshops to gauge program compatibility and suitability. An impressive 87% of employees affirm that effective communication accelerates task completion and overall productivity.

Training 115

Training Active Listening Bond McKinsey 115

Lead Change Blog

DECEMBER 20, 2018

Developing talent is also recognized as one of the most significant drivers of employee engagement, which in turn is the key to the business outcomes you seek: revenue, profitability, innovation, productivity, customer loyalty, quality, cycle time reduction, and more—everything organizations need to survive and thrive.

Customer Loyalty 241

Customer Loyalty Human Capital Career Webinar 241

Terry Starbucker

DECEMBER 7, 2011

We started calling them and chatting about their experiences back in 2005, and also took the time to thank them for their loyalty. Who were these “Process Whisperers”? They were our customers. We put all the information we got on a big spreadsheet, and studied it – very carefully.

Process 272

Process Webinar Loyalty Media 272

Strategy Driven

JUNE 19, 2023

Building a cohesive and memorable brand identity will help you establish a strong connection with your target audience and foster brand loyalty. Attend industry conferences, participate in webinars, and encourage knowledge-sharing sessions with your agency’s experts.

Tactics 105

Tactics CRM Strategy Succession 105

Chart Your Course

AUGUST 14, 2012

How to Create an Exceptional Service Team Webinar. Join us for this 60-minute webinar where you and your colleagues will discover: Strategies to Boost Morale and Work Ethic Among the Front-Line Staff. How to Promote Customer Brand Loyalty: Keep Them Coming Back for More. DISC Training Program. More information.

Webinar 154

Webinar Library Motivation Video 154

Leading Blog

DECEMBER 9, 2011

It’s a simple truth: When you care about your employees and the people you work with, they are more likely to stay on the bus and work harder, with more loyalty and greater positive energy. Jon has also made avialable free webinars and teleseminars and other useful resources on his website. Learn more at JonGordon.com.

Positioning 285

Positioning Gordon Short-term Energy 285

Chart Your Course

AUGUST 14, 2012

How to Create an Exceptional Service Team Webinar. Join us for this 60-minute webinar where you and your colleagues will discover: Strategies to Boost Morale and Work Ethic Among the Front-Line Staff. How to Promote Customer Brand Loyalty: Keep Them Coming Back for More. DISC Training Program. More information.

Webinar 133

Webinar Library Motivation Video 133

Women on Business

MAY 20, 2011

If the leaders of the team are not able to communicate and guide the employees onto a path of productivity, the core of the business will suffer, and revenue will be lost due to the staff using their paid sick leave primarily because they don’t have loyalty to their organization or feel part of the team.

Company 100

Company Webinar Participative Consultative 100

Strategy Driven

JULY 30, 2017

If your vendor isn’t rewarding your loyalty then it may be looking elsewhere. Vendors face difficulties with the economy as much as any of their customers, and they should be making efforts to incentivize your loyalty. A good relationship with your vendors is important, but it shouldn’t come at the expense of your business.

Strategy 51

Strategy White Paper Outsourcing Advertising 51

Strategy Driven

FEBRUARY 23, 2017

Essentially, it’s because personal ads help to develop brand loyalty and make the customer feel like the company cares. You do this by producing things like webinar, ebooks, and whitepapers. Companies are not only going to want to get their ads in front of their customers, but they also want them to be more personalized.

Marketing 80

Marketing Content Webinar eBook 80

Strategy Driven

APRIL 9, 2012

I got an (unsolicited) email offering a webinar to teach me about how to measure, and the importance of measuring, the ROI of social media. HERE’S WHAT THEY SHOULD MEASURE: LRI otherwise known as Lost Revenue (and goodwill and customer loyalty) of Idiots. TOTAL JOKE. And a bad one at that. Reprinted with permission from Jeffrey H.

ROI 66

ROI Media Customer Loyalty Webinar 66

Strategy Driven

JANUARY 4, 2016

I have a year long series of webinars planned ( jeffreygitomer.com/gold ). I have hundreds of hours of sales, customer loyalty, attitude, trust, and personal development training available, ( GitomerLearningAcademy.com ) and my inside team will be the first to take advantage of it. All out improvement of customer service.

Customer Loyalty 50

Customer Loyalty Seminar Loyalty Objective 50

Strategy Driven

JULY 14, 2014

Unbreakable Laws of Selling , and various blog posts and webinars. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

Customer Loyalty 63

Customer Loyalty Competitive Advantage Books Seminar 63

Strategy Driven

OCTOBER 8, 2012

Jeffrey, My company helps small B2B businesses plan a video strategy and develop web series and webinars to tighten their bond with their customers. What’s your proactive marketing approach to loyalty? Find that out and you will find out if you have a good person or not. Best Regards, Jeffrey. Reprinted with permission from Jeffrey H.

Video 50

Video Objective Loyalty B2B 50

Strategy Driven

JUNE 24, 2013

Paid to hear one of my webinars. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Attended one of my public seminars.

Media 70

Media Seminar Follow-up Customer Loyalty 70

Strategy Driven

APRIL 22, 2013

I want to share some advice about twitter: I am NOT passing myself off as an “expert,” and there is nothing to buy, and no free webinar to attend. Twitter has the power to generate awareness, create value attraction, keep you or your brand at top-of-mind status, and build relationships. Is that enough to get you to participate?

Open-book 50

Open-book Follow-up Customer Loyalty Reputation 50

QAspire

SEPTEMBER 22, 2015

For example, consider the value social responsibility, so important to energize your teams and foster long-term loyalty internally and among your customers. Some ways to do that include holding internal webinars on specific topics that are led by team members who excel in that area.

Learning-by-Doing 70

Learning-by-Doing Innovation Long-term Books 70

Strategy Driven

JULY 1, 2013

Paid to hear one of my webinars. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Attended one of my public seminars.

Media 50

Media Seminar Follow-up Customer Loyalty 50

Strategy Driven

APRIL 29, 2013

Don’t tell me you “found something interesting” in your group message, especially if the link is to join your MLM down-line or attend your ‘free’ webinar. Allocate 30-60 minutes a day to utilize this vital business social media asset. Reprinted with permission from Jeffrey H. Gitomer and Buy Gitomer.

ROI 50

ROI Customer Loyalty Media Seminar 50

Harvard Business Review

JANUARY 23, 2012

Exceeding customer expectations has a negligible impact on customer loyalty. CEB's Customer Contact Council is hosting a webinar on February 2nd to discuss reducing customer effort with the two companies featured in this Idea in Practice. But delighting your customers may be a waste of time and energy. You can register here.

Customer Loyalty 15

Customer Loyalty Webinar Loyalty Download 15

Eric Jacobson

JULY 19, 2023

Question: Thinking about your presentations to the thousands of leaders over the years, at conferences, corporate leadership events, board meetings and webinars, what has been the most challenging leadership concept to teach and why? Magnuson : The most incognito leadership challenge is setting clear expectations.

Workshop 101

Workshop Consultative Books Webinar 101

Harvard Business Review

JULY 20, 2011

Not only have he and Marino created a perpetual innovation machine with the game, they've cultivated an almost unshakable loyalty among their people (Rite-Solutions enjoys near zero turnover and constant peer referrals of the best and the brightest). Challenge, the first round of the HBR/McKinsey Management prize.

Innovation 12

Innovation Webinar Proposal Hamel 12

Harvard Business Review

APRIL 20, 2016

In the B2C world, it is about sales and customer loyalty: not just getting your customer to click and buy, but getting them so worked up about your product that they’ll never so much as think about buying from your competitor instead.

Cost 8

Cost Marketing Content Media 8