A Practical Application – Performance Reviews

Joseph Lalonde

For many people, performance reviews seem like rather soulless exercises driven by organizational imperatives. Designed to measure performance in order to determine whether employees have met their goals and thus have contributed to the organization’s results, they are usually highly structured, formulaic, and data-oriented. If the manager said good things, people just humbly hung their heads or maybe smiled.

Why Leaders Need To Stop Using Performance Reviews

Tanveer Naseer

I don’t like performance reviews. Here are three thumbnail cases against performance reviews that you should find terrifying. Argument 1: Performance reviews can put off for up to a year what needs attention now Performance reviews can be a passive-aggressive haven for managers afraid to lead in the present. You have lost market share, customer service complaints are up, and your own boss is pissed off.


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Complimentary Resource – Take the Small Business Performance Review Process from Painful to Productive

Strategy Driven

Take the Small Business Performance Review Process from Painful to Productive by SuccessFactors Learn the “insider’s secret” of automating goal-setting and performance reviews to drive and sustain productivity and engagement. In today’s reality, employees and managers alike view the paper-based performance review process as an exercise in “busy work” resulting in a waste of time with very little redeeming value.

Stop Basing Pay on Performance Reviews

Harvard Business Review

If your company is like most, it tries to drive high performance by dangling money in front of employees’ noses. To implement this concept, you sit down with your direct reports every once in a while, assess them on their performance, and give them ratings, which help determine their bonuses or raises. Performance reviews that are tied to compensation create a blame-oriented culture. The quarterly review sessions have no connection to decisions on pay.

How to Write An Appraisal Letter to Motivate Employees

HR Digest

When it comes to evaluating job performance , there’s no one size fits all formula. Performance reviews can either inspire employees to do better – or they could drive them away from your company. Do keep up the excellent performance in the future too.

Get Better Results by Looking at Your Team Differently

Strategy Driven

The implication here is you must hold your team members accountable for the results they achieve – not the activities they perform. The real insight lies in practical advice on how to lead those folks to improve their performance. To assess that performance, you need a deep understanding of the output generated by your team members. He’s the managing director of thoughtLEADERS, LLC – a leadership development training firm. Why do you pay your team members?

Why Your Brain Hates Performance Reviews

Harvard Business Review

Your Brain Will Thank You Kill Your Performance Ratings strategy+business No one likes performance reviews, and one reason is that we''ve seemingly locked ourselves into a doctrine of numerical rankings. It’s not the high performer, but the senior executive who oversees the ranking system." It seems very likely, based on a review of his claims, plans, and investments, that he will succeed at something.” Giving feedback Human resources Talent management

Complimentary Resource – Big Business Marketing on a Small Business Budget

Strategy Driven

Big Business Marketing on a Small Business Budget. At the speed of light (or close to it), digital marketing has leveled the playing field for small businesses competing with big businesses, turning marketing on its head and making it “do-it-yourself” and “free of charge.” small businesses are using online tools and social media along with traditional tactics to challenge competitors with smart, targeted marketing practices.

How Small Businesses Can Make Their IT Department More Efficient

Strategy Driven

So much so that the market research firm IDC has calculated that businesses lose 20-30% in revenue each year due to poor decision-making. Perform Regular Software Reviews. Managing Your Business business management Outsourced IT Services strategydriven

Complimentary Resource – Key Performance Indicators to Align the Contract Management Process With Your Sales Process

Strategy Driven

Key Performance Indicators to Align the Contract Management Process With Your Sales Process. The merger of contract management processes with sales processes has become a top priority for CEOs and CFOs as the ability to get contracts signed, tracked and filed becomes a critical component in driving revenues. Click here for more information on Key Performance Indicators to Align the Contract Management Process With Your Sales Process.

Applying Deming’s Management Ideas at the Great Plains Coca Cola Bottling Company

Deming Institute

Among other things, this presentation is a good option for those seeking an example that provides historical business results of an organization practicing Deming management methods. As with many management ideas this concept isn’t difficult to understand but it is still very difficult for people, and organizations, to think clearly about the future without being greatly constrained by their past. Guest post by John Hunter.

Measurement of Success in Business

Strategy Driven

As the management writer for write my essay service puts it, ‘’being successful does not necessarily mean that the business is debt, free, but rather that the debt repayments can be made without constraining the cash flow.’’. The review does not necessarily have to be bad to make improvements.

Playbook for a New Leader’s First 90 Days on the Job

Great Leadership By Dan

1) Focus on Learning and Listening Prior to starting a new role, read as much as you can, for as far back as you can about the business, strategy, plans, performance, people, opportunities, and challenges. Share this information with your manager as a head start to your performance review.

Complimentary Resource – Talent Management Helps Small Companies Make Big Moves

Strategy Driven

Talent Management Helps Small Companies Make Big Moves by SuccessFactors Learn how small companies can achieve growth and productivity goals and ultimately transform themselves. Download SuccessFactors’ new white paper, “ Small & Sophisticated: Unique Possibilities of Integrated Talent Management in Small Businesses ,” and find out how! Cut costs: Help your managers and employees spend less time shuffling paper and more time doing real work.

Complimentary Resource – Key Performance Indicators to Align the Contract Management Process With Your Sales Process

Strategy Driven

Key Performance Indicators to Align the Contract Management Process With Your Sales Process by Adobe/EchoSign, Inc. The merger of contract management processes with sales processes has become a top priority for CEOs and CFOs as the ability to get contracts signed, tracked and filed becomes a critical component in driving revenues. Click here for more information on Key Performance Indicators to Align the Contract Management Process With Your Sales Process.

The Big Picture of Business – Business Success Checklist

Strategy Driven

Sometimes the difficulty of managing your time makes for a haphazard operation. Whether your focus is on customer service, profits, investing, marketing, or company growth a constant awareness of your current position in relation to where you want to be is essential. Time management and “just in time” concepts are applied. Assets are adequately valued and managed. All members of top management have Business Development responsibilities.

Excess Management Is Costing the U.S. $3 Trillion Per Year

Harvard Business

million managers, first-line supervisors, and administrators in the American workforce in 2014. That works out to one manager and administrator for every 4.7 Overall, managers and administrators made up 17.6% We can get an answer by looking at the management practices of a small but growing number of post-bureaucratic pioneers. GE’s Durham plant, to take a dramatic example, employs more than 300 technicians and a single supervisor: the plant manager.

Most Doctors Have Little or No Management Training, and That’s a Problem

Harvard Business

aren’t taught management skills in medical school. A popular way of bringing physicians up to speed is to elevate them into management roles and team them with business executives. Some health care businesses use duplicate dyad management structures—one to oversee the clinical enterprise and another to oversee the business and operations that support the clinical enterprise. Managing and Developing Others. Developing Robust Relationship Management Skills.

The Making of Legends

Strategy Driven

I developed the concept of integrating Pop Culture Wisdom with management training and business planning over the last 40 years. I conducted independent performance reviews of many. I served on boards of directors, search committees, awards panels, review boards and task forces for many. There have been books on fundraising and some articles on volunteer management and the business aspects of running non-profit organizations.

8 Principles for Building a High-Performance Culture

Leading Blog

People can handle being told the truth, about both business and their performance. At Netflix we had three fundamental tenants to our talent-management philosophy. First, the responsibility for hiring great people, and for determining whether someone should move on, rested primarily with managers. Separate performance review and compensation systems. I realized that his work with us had given him a whole new market value.

Guest Post: Leadership Lessons from a Kindergarten Class

Lead on Purpose

Jim’s passion is enabling product marketing teams. With over 20 years of technology experience, he has a fresh and unique perspective in guiding and managing product teams and has a knack for synthesizing conceptual ideas and turning them into reality. These are not performance reviews or interrogation sessions, but time allocated to listening, understanding and addressing issues while building confidence and educating.

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Healthy Raises

Lead Change Blog

Cost management strategies are equally important, as the management of all firms is pressured to see how they can manage the cost to help improve the bottom line. To differentiate themselves from competitors, they need to find new ways of creating new product lines and managing their finances to improve the return on investments. In corner offices across America, all CEOs are facing the same challenge to lead their organizations and outperform their markets.

Cloud Computing and Business

Lead Change Blog

Modern data centers offer unprecedented speed and performance, but how can cloud computing be used? This has created a new market for subscription services, where customers pay a monthly or yearly fee for access to a web product for personal or professional use. Cloud computing in HR can cover hiring, payroll, time off systems, personnel directories, performance reviews, and more.

New York Label & Box: A Deming-Inspired Company

Deming Institute

Guest post by John Hunter , author of the Curious Cat Management Improvement Blog (since 2004). You capture more market share. At New York Label, this meant removing sales quotas and performance reviews , eradicating “command and control” management practices, promoting teamwork and collaboration, practicing systems thinking, and tying sales and growth directly to improving quality. management systems business case study management organization as a system

Fixing Quality Control Issues Is Easier Than You Think

Strategy Driven

Quality control has always been important, but in today’s market, it is essential. If there are issues, customers will moan about them in online reviews and cause your ratings to crater. Prospects will then see these reviews and give your brand a wide berth.

Where to start

Lead on Purpose

— The Product Management Perspective: Dee Hock’s quote nicely defines the product management perspective. As part of my quarterly performance reviews with my employees I insist that they build both their product road maps and their own personal roadmaps.

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Complimentary Resource – Summer 2013 Mood Tracker Report: Empowering Employees to Improve Performance

Strategy Driven

Summer 2013 Mood Tracker Report: Empowering Employees to Improve Performance. What employees really think of reviews and what they want. Do you wish you had more insight into your performance review process and how to make it more effective? In our new Summer 2013 Workforce Mood Tracker Report : Empowering Employees to Improve Performance , we asked employees what they thought of reviews and what would make them better.

5 Critical Skills You Will Need to Hit the Ground Running After College

Leading Blog

They participate in campus life but too often from the sidelines, so they lack and deep engagement in activities that provide much needed skills for the job market. People who manage recent college graduates all had the same complaint about their new hires: they’re too impatient about their careers and unrealistic about their roles within a company.

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7 Tips for Embracing the 80/20 Rule With Employee Talent


I’m sure you’ve heard of the 80/20 Rule before, but have you ever thought seriously about its impact on your talent management initiatives? Taming the Long Tail of Performance. You Must Treat Hyper Performers Differently.

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Using smart goals and data-driven assessment

Lead on Purpose

Smart goals and data-driven assessment help employees and managers map career advancement – Guest post by Danielle M. The SMART system works quite well for setting objectives and measuring performance. Measurable: How can an employee and manager measure performance on a specific goal? Often, when data is used to assess performance, a yes or no answer can ascertain whether a goal was accomplished. Using metrics to assess workplace performance.

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Brand New Resources for New and Longtime Leaders

Kevin Eikenberry

Making Your Next Performance Review Meeting Less Stressful and More Effective – On November 10 at 2 pm ET Guy will give you tools, suggestions and a checklist for making your next performance review meeting you lead your best ever (whether it’s your first one ever, or just your first one this year).

Does Your Company Have Enough Sales Managers?

Harvard Business Review

A healthcare industry sales executive recently told us that as part of a continued effort to cut costs, her company had reduced the number of first-line sales managers from 66 down to 30 over a period of several years. This meant that management span of control had more than doubled from an average of 5-6 salespeople per manager up to 12-15 per manager. sales forces is 10-12 salespeople per manager, but there is wide variation around this average.

Do You Know What Your 3 Greatest Strengths and Weaknesses Are?

Great Leadership By Dan

I always thought those lame questions were two of the most overused interview questions used by inexperienced hiring managers. Anyone in the job market, or soon to be in the job market, should at a minimum have answers for those questioned memorized and rehearsed. So here’s what I think we need to do: At least once a year – about as often as we should get an annual performance review and be updating our resumes – take a few moments to answer those two questions.

When Your Manager Is Afraid of You

Harvard Business Review

Kate, a 33-year-old marketing associate, sounded exhausted and confused. I started a client service training program that got great reviews. My six-month performance review was stellar. He told me at my review that he was going to send me to our France office to help them build a messaging strategy, but when I asked him about it recently he said, 'That's something we have to look at down the road,' and walked away. That's all crazy fear-based management baloney.

Best of the Web Leadership Articles

Michael Lee Stallard

From Amy Wilson: Why Business Leaders Should Conduct Talent Reviews. I hate doing these yearly performance evaluations.” They are nowhere near accurate and often times I feel forced to use recent information to determine employee performance.” This: Michael “I know a thing or two about performance reviews” Cardus’s Yearly Performance Reviews SUCK! Managers Can Change That. I love Joe and Wanda on Management.

Be Different! The Key to Business and Career Success

Skip Prichard

There is one universal principle that determines the degree of success of all businesses: Be the preferred provider to your markets. So, how does a business build competitive advantage by becoming the preferred provider to the markets it serves? These leaders never micro-manage.

7 Tips for Managing Freelancers and Independent Contractors

Harvard Business Review

But the rules and expectations are different when you’re managing a freelancer who isn’t fully employed by your company. Should you give them performance reviews so they know where they stand? Many managers assume that they don’t need to tend to freelancers as much as they do regular employees—and there’s some truth to that, says Dan Pink, author of Free Agent Nation and Drive. Nick Hales, an IT manager at AOMi Ltd based in Reading, U.K.,

Executives and Salespeople Are Misaligned — and the Effects Are Costly

Harvard Business

Yet, on average, companies deliver only 50% to 60% of the financial performance that their strategies and sales forecasts have promised. According to an assessment of over 700 sales professionals and senior executives conducted by GrowthPlay — a sales-focused consulting firm where one of us is Managing Director — the problem stems from gaps between the perceptions, attitudes, and information flows between executives and sales reps.

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Listen to Your Employees, Not Just Your Customers

Harvard Business

The linked system allowed for more insight into customers, and managers could use the information to coach employees, to assess whether they had the right tools and resources, and to identify people with innovative ideas and leadership potential. Measuring Marketing Insights. The Common Myths About Performance Reviews, Debunked. Market research Customers Digital Article

You'll Never Know Until You Ask :: Women on Business

Women on Business

Let’s look at the situation of a salary negotiation or performance review. 8 Tips to Prepare for Your Performance Review A performance review is a great opportunity to showcase your.

What to Do If Your Career Is Stalled and You Don’t Know Why

Harvard Business

Having delivered seven years of breakthrough performance and nearing retirement, she was eager to select and prepare her successor. ” As it turns out, for eighteen years Tom had received stellar performance reviews and top bonuses on the strength of his performance. “Executive presence” was mentioned in several reviews as an improvement area, but without any specifics, Tom had no idea what the real issue was and how damaging it could be to his career.

What Are The Six Disciplines?

Six Disciplines

You can think of the Six Disciplines Methodology as a series of annual, quarterly, weekly and daily repeatable cycles which, with each successive pass, helps you and your team learn how to communicate, collaborate, and perform better. In this discipline, we help you to systematically review and renew your mission, values, market segments, competitive position, strategic position, vision, and agreeing what to stop doing.


Checklist for HR Department: A Step by Step Guide

HR Digest

The various department heads or managers are required to handle any other employee issues that crops up. . Involve department heads and managers in finding out their requirements and what roles they envisage filling in the near future. When will you conduct performance reviews ?