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Why Business Leaders Need to Read More Science Fiction

Harvard Business Review

If 19th-century urban planners had had access to big data, machine learning techniques, and modern management theory, these tools would not have helped them. Rising sea levels flood Manhattan in Kim Stanley Robinson’s New York 2140 , prompting hedge fund managers and real estate investors to create a new intertidal market index.

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When Will this Low-Innovation Internet Era End?

Harvard Business Review

These are all pretty common assertions in modern business/tech journalism and management literature. Then there's another view, which I heard from author Neal Stephenson in an MIT lecture hall last week. Stephenson was clearly trying to be provocative. Or something like that.

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To Stay Relevant, Your Company and Employees Must Keep Learning

Harvard Business Review

As AT&T CEO and Chair Randall Stephenson, recently told the New York Times, “There is a need to retool yourself, and you should not expect to stop… People who do not spend five to 10 hours a week in online learning will obsolete themselves with the technology.” To atrophy is to lose in the market. Insight Center.

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Welcome to HBR's Customer Intelligence Insight Center

Harvard Business Review

As early as 1994 Neal Stephenson was envisioning the era of Big Data, and how it might change the work of a market researcher. But when the two of us began compiling HBR's Insight Center on Customer Intelligence , and thought about what managers find scary about customer intelligence, we came up with a much broader range of concerns.

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Can Being Overconfident Make You a Better Leader?

Harvard Business Review

When Apple CEO Steve Jobs approached AT&T about partnering on a new kind of mobile phone — a touchscreen computer that would fit in your pocket — Apple had no expertise in the mobile market. Randall Stephenson, then CEO of AT&T, famously said , “I told people you weren’t betting on a device.

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People Suffer at Work When They Can’t Discuss the Racial Bias They Face Outside of It

Harvard Business Review

To drive home the urgency, the coalition’s website, CEOAction.com , directs visitors to research showing that diverse teams and inclusive leaders unleash innovation, eradicate groupthink, and spur market growth. But as Tim Ryan, U.S.

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The 3 Things CEOs Worry About the Most

Harvard Business Review

Talent Management. Randall Stephenson of AT&T explained, “We had 270,000 people we employed around the globe. ” Other talent management concerns that were mentioned once include: motivating people through hard times, retention and development, and managing diversity and cultural differences.

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