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015: How to Deal with Resistance to Change | Featuring Megan Burns

Engaging Leader

Guest Megan Burns is a consultant, speaker, & managing director of Operations Strategy Consulting. She has more than 15 years of industrial engineering and supply chain management experience. Video: How to Use a Stakeholder Analysis to Identify Audience Members. ©iStockphoto.com/AnsonLu.

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It’s Never Been More Important for Big Companies to Listen to Local Communities

Harvard Business Review

For example, the delays associated with social conflict at large mining operations can run in the vicinity of $20 million per week. Yet the same companies that spend months and millions tweaking operational details devote only a small fraction of their resources to understanding and addressing the social risks they face.

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