article thumbnail

“The best leaders set a clear direction and empower staff”

Chartered Management Institute

They are all leaders who had huge ambition, but who also managed to make everyone else believe that achieving it was possible. Read more: how Chartered Manager and software engineer Suzy supports her team Id go as far as saying that our success as a business is predicated on employee engagement. Clarity of purpose.

article thumbnail

The growth mindset (and how to cultivate it)

Chartered Management Institute

Here, three managers share their take on planting the seeds of growth Andrew Stephenson CMgr FCMI is in no doubt as to the value of ongoing learning at Equiniti, the financial services company where he works as chief people officer. Read more: green management is in demand do you have the skills to make a difference?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Research: The Gender Wage Gap Tipping Point

Harvard Business Review

Stephenson and David B. Stephenson , PhD is a professor of management and incoming director of the School of Business Administration at Penn State Harrisburg. AS Amber L. Her research focuses on how professional identity influences attitudes and behaviors and how women leaders experience gender bias.

article thumbnail

When Will this Low-Innovation Internet Era End?

Harvard Business Review

These are all pretty common assertions in modern business/tech journalism and management literature. Then there's another view, which I heard from author Neal Stephenson in an MIT lecture hall last week. Stephenson was clearly trying to be provocative. Or something like that.

article thumbnail

Why Business Leaders Need to Read More Science Fiction

Harvard Business Review

If 19th-century urban planners had had access to big data, machine learning techniques, and modern management theory, these tools would not have helped them. Rising sea levels flood Manhattan in Kim Stanley Robinson’s New York 2140 , prompting hedge fund managers and real estate investors to create a new intertidal market index.

article thumbnail

Welcome to HBR's Customer Intelligence Insight Center

Harvard Business Review

As early as 1994 Neal Stephenson was envisioning the era of Big Data, and how it might change the work of a market researcher. But when the two of us began compiling HBR's Insight Center on Customer Intelligence , and thought about what managers find scary about customer intelligence, we came up with a much broader range of concerns.

article thumbnail

Can Being Overconfident Make You a Better Leader?

Harvard Business Review

Randall Stephenson, then CEO of AT&T, famously said , “I told people you weren’t betting on a device. And for good reason — research has shown that when overconfidence permeates the upper levels of management, companies may fail to choose the best investment policies or engage in reckless and damaging acquisitions.