The Practical Leader

MARCH 13, 2024

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. About 85% of the time the fault is caused by the system, processes, structure, or practices of the organization. What’s Your OS (Operating System): Is Technology Supporting or Controlling?

System 52

System Organization Levitt Root Cause Analysis 52

The Practical Leader

JUNE 14, 2023

Fad surfing in the C-suite often leads to dunking trainees in the training tank , slogans, improvement projects, marketing campaigns, motivational programs, educational fix-them efforts, etc. The main cause of those failures is a partial and piecemeal effort.

Root Cause Analysis 52

Root Cause Analysis Mission Statement Travel Restructuring 52

Harvard Business Review

JUNE 5, 2014

“The phenomenal number of interacting parts, interacting people and continuing changes in technology mean that we will always have failures, full stop.” First, Maryann Keller, a former auto analyst, notes that, historically, GM hasn’t invested in root-cause analysis.

Root Cause Analysis 8

Root Cause Analysis Edmondson Industry CEO 8

Harvard Business Review

MAY 3, 2016

The technology can pick out kinds of people — mountain climbers, for instance — to help advertisers more efficiently match ads to the videos. The company’s natural language processing technology learns how to write reports by scanning texts and determining relationships between concepts. Market monitoring.

Efficiency 8

Efficiency Company Root Cause Analysis Engineering 8