Patience in Japan

Harvard Business Review

Consider the reports of my HBS colleague Hiro Takeuchi, a Japanese national who was working in Tokyo last week when tremors hit the city. There was no pushing and shoving, Takeuchi reported, no honking of car horns, even in long waits for a tank of gas. Kresge Professor of Marketing at the Harvard Business School. The culture of Japan tends to be outer-directed. Thus, taking care of other people becomes much more central to its value system.

The Secret History of Agile Innovation

Harvard Business Review

In 1986, one of us (Takeuchi) and coauthor Ikujiro Nonaka published an article in Harvard Business Review called “The New New Product Development Game.” You hear a lot about “agile innovation” these days.