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Patience in Japan

Harvard Business Review

Consider the reports of my HBS colleague Hiro Takeuchi, a Japanese national who was working in Tokyo last week when tremors hit the city. There was no pushing and shoving, Takeuchi reported, no honking of car horns, even in long waits for a tank of gas. Kresge Professor of Marketing at the Harvard Business School.

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The Secret History of Agile Innovation

Harvard Business Review

In 1986, one of us (Takeuchi) and coauthor Ikujiro Nonaka published an article in Harvard Business Review called “The New New Product Development Game.” But the capstone concept for Sutherland was the discovery of Takeuchi’s and Nonaka’s rugby approach, even though it focused on manufacturing rather than software.