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When Deming Goes to School

Deming Institute

When you start thinking like that you start thinking how am I operating, what am I doing that is causing people around me to be demotivated? We have this concept we have to motivate people… when you understand the brain research and understand the psychological research you understand that you can’t motivate anybody.

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What Circuit City Learned About Valuing Employees

Harvard Business Review

In 1960, 11 years after he founded the company that became Circuit City, my father Sam Wurtzel was reading a book he couldn't put down: The Human Side of Enterprise , by MIT professor Douglas McGregor. The next morning, he called McGregor's office and asked for a meeting with him.

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Management’s Three Eras: A Brief History

Harvard Business Review

Statistical and mathematical insights were imported (often from military uses) forming the basis of the field that would subsequently be known as operations management. Douglas McGregor’s “Theory Y” is representative of the genre. Operations Organizational culture' For more information, see the conference homepage.

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Could Target Have Prevented Its Security Breach?

Harvard Business Review

But the outpouring of opinions, argues Jena McGregor , may be a good thing: "As long as the argument persists about how to get more women at the top, it remains on everyone''s minds — and hopefully, on more people''s agendas." FireEye’s sophisticated system worked: It triggered alerts that malware had entered Target’s computers.