A Happy Place to Work? – Compare American Airlines to Pret a Manger
First Friday Book Synopsis
NOVEMBER 30, 2011
Pret a Manger summarizes its personnel policies (from Demand, Adrian Slywotzky) ————— So American Airlines has filed for bankruptcy (Chapter 11 – the kind that lets them keep flying). “We hire happy people and teach them to make sandwiches.” Is anyone surprised?
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