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How Team Leaders Can Improve Problem Solving Skills With a Clear Process

Great Results Team Building

This tool encourages systematic thinking and promotes a shared understanding of the problem’s root causes. Five Whys : The 5 Whys technique is a simple yet powerful tool for root cause analysis. It involves repeatedly asking “why” to dig deeper into the underlying reasons behind a problem.

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What Accounts for the Accountability Mess?

The Practical Leader

Measurement by whacking around thumps organization morale, smacks team effectiveness, and smashes improvement efforts. “The 85/15 Rule” emerged from decades of root cause analysis on service/quality breakdowns. This cultivates a culture of gaming measurement and ducking accountability.

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At the Crossroads: Piecemeal Programs or Culture Change?

The Practical Leader

These managers also do little more than pay lip service to “culture” and “soft” issues like morale, values, team spirit, engagement, pride, and the like. They fail to see their organization as a living organism with both independent and highly interdependent components.

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Is It Ever OK to Break Into Your Colleague’s Computer?

Harvard Business Review

On the negative side, it may create worker dissatisfaction, hurt morale, and erode trust. Martha, who manages a staff of hundreds at a health care facility, says she uses a “root causeanalysis to decifer digital errors and distinguish between a mistake caused by a systemic failure or individual oversight.

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Identifying Root Causes Beats Quick Fixes Every Time

Frank Sonnenberg Online

Are You Addressing the Root Cause With Quick Fixes? Additional Reading: You Deserve It, But… Moral Character Matters. Please leave a comment and tell us what you think or share it with someone who can benefit from the information. Hard Work Is Good For Your Soul. 10 Ways That Helping People Makes Them Helpless.

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