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Hire Nice People – Oh, AND Teachable; Oh, AND…

First Friday Book Synopsis

DECEMBER 2, 2011

Hire Nice People – Oh, AND Teachable; Oh, AND… I really liked the quote that I included in a recent blog post from the book Demand by Adrian Slywotzky. It is about the restaurant Pret a Manger: “We hire happy people, and teach them to make sandwiches.” I was telling this to a friend of [.].

Slywotzky 114
Slywotzky Blog Books Morale 114
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A Happy Place to Work? – Compare American Airlines to Pret a Manger

First Friday Book Synopsis

NOVEMBER 30, 2011

Pret a Manger summarizes its personnel policies (from Demand, Adrian Slywotzky) ————— So American Airlines has filed for bankruptcy (Chapter 11 – the kind that lets them keep flying). “We hire happy people and teach them to make sandwiches.” Is anyone surprised?

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Airlines Slywotzky Policies Morale 110
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