What a Leader Can Learn From 20 Cents Postage Due
Kevin Eikenberry
DECEMBER 3, 2010
Tagged as: postage due , procedure , process , process improvement , USPS { 7 comments… read them below or add one } Sandra Connor December 3, 2010 at 5:45 pm Wow, USPS shows us how “not to once again! I do think the message, while usefl to the USPS applies to all of us. If so sorry about that.
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