Leading Blog

DECEMBER 12, 2023

Master of Change : How to Excel When Everything Is Changing – Including You by Brad Stulberg (HarperOne, 2023) From social disruptions like economic recessions, pandemics, and new technologies to individual disruptions like getting married, career transitions, and becoming a parent, we undergo change and transformation—both good and bad—regularly.

Books 289

Books Leadership Norton Edmondson 289

HR Digest

JANUARY 20, 2021

Mr. Norton would love to discuss the company could make the transition easier for you; here’s a link to his calendar: [Add link to the tool.]. You’ll find the contract below and let me know if you have any questions. Best, Gracy. Option 3: Here is…. This is a little less formal, but it’s short and sweet. Best, Gracy.

Norton 59

Norton Document Newsletter Examples 59

Strategy Driven

JULY 13, 2011

Some examples include new technologies, changes in customer preferences, new ways of serving customers, and disruptive threats. Kaplan and Norton point out that customer satisfaction, internal business processes, learning, and revenue growth are important drivers of long-term performance.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

JULY 25, 2014

I decided to test his claim by interviewing current and former C-suite executives, including Bob Crandall, former CEO of American Airlines; David Norton, former CMO of Harrah’s casinos; Will Ethridge, CEO of Pearson Education; and Pat O’Keefe, former CEO of Watts Water Technologies. Play to your strengths, not your rival’s.

CEO 11

CEO Norton Airlines Short-term 11

Harvard Business Review

JANUARY 16, 2015

The “enormous doom and gloom” about “botsourcing,” as Harvard Business School’s Michael Norton puts it, is part of the reason he and Kellogg School of Management’s Adam Waytz set out to study the emotions surrounding the question of robots in our workforce.

Norton 8

Norton Emotional Intelligence Outsourcing Ethics 8

Harvard Business Review

DECEMBER 18, 2018

I’ve spent 16 years in technology sales, with most of that spent in sales leadership at Salesforce and other technology companies. Most elite salespeople get things done, to quote Norton in The Shawshank Redemption , “not tomorrow, not after breakfast, now!” So how do they do it? What’s their secret?

Norton 15

Norton Career Resources Productivity 15

Harvard Business Review

DECEMBER 20, 2010

Every few years the same piece of technology gets re-announced, and it's as important as ever. Back in 1982 Norton Utilities launched its "Unerase" product. The feature? Its appearance marks a markets' phase transition from early adopters to mega-profits.

Early Adopters 14

Early Adopters Norton Wilde Software 14

Harvard Business Review

NOVEMBER 23, 2017

Technology has, of course, exacerbated the problem, offering both convenience and imposition, by putting our workplaces just a touch screen away. Research from Francesca Gino and Michael Norton has shown the power of such rituals or routines. Start the evening on a positive note.

Stress 8

Stress Norton How To Document 8

Harvard Business Review

NOVEMBER 9, 2012

But given that today's CMO is often the main connection between the consumer and the company, a strong relationship with the CIO can allow her to leverage technology to better understand those customers. And new technology can integrate these disparate sources of customer-related information. Understand the Customer Holistically.

CIO 8

CIO Chief Information Officer Norton Technology 8

Harvard Business Review

MARCH 11, 2015

McDonalds isn’t the first fast food chain to consider giving customers more control over their orders using technology (though there’s a fair amount of debate about whether customization is really the best way forward for the struggling company ). Some self-service technologies are able to buck this trend. No problem.

Banking 8

Banking Technology Norton Ryan 8

Harvard Business Review

OCTOBER 23, 2013

The most motivated and productive people I’ve seen recently work in an older company on the American East Coast deploying innovative technology products to transform a traditional industry. ” “We’re working on the most advanced technology.” ” “Our products change lives.”

Motivation 11

Motivation IPO Norton Open-book 11

Harvard Business Review

NOVEMBER 29, 2010

Hitler's human extermination empire was quite new in its scope, organization, and technology. Created by Robert Kaplan and David Norton in the 1990s, this system for assessing organizational performance builds on, but goes way beyond, traditional accounting methods. And it quite effectively served its murderous goal.

Creative Accounting 15

Creative Accounting Creativity GAAP Balanced Scorecard 15

Harvard Business Review

FEBRUARY 7, 2011

As the Internet and related technologies have turned money into an even less tangible and further removed concept than the plastic of credit cards, the result may be a new and largely unacknowledged contributor to our economic woes. Norton & Company, 2011).

Real Estate 14

Real Estate Norton Comparison Self-aware 14

Harvard Business Review

DECEMBER 13, 2017

If you are an aspiring PM concerned you lack the basic tech skills for the role, you might consider taking online courses such as the renowned Introduction to Computer Science ( CS50 ) course offered by Harvard University or one of the many intro and advanced technology courses offered by The Flatiron School.

Productivity 8

Productivity Products Core Competence Management 8

Coaching Tip

SEPTEMBER 20, 2011

We have entered the age of empowered individuals, who use potent new technologies and harness social media to organize themselves. 1 national infrastructure priority," says Roy Norton, the nation's consul general in Detroit. Social might is now moving toward your community, state, nation as well as global corporations.

Power 102

Power Norton Hamel Leadership 102