“Government Entrepreneur” is Not an Oxymoron
Harvard Business Review
MARCH 28, 2014
Chris Osgood and Nigel Jacob brought the country’s first major-city mobile 311 app to life, and they are public entrepreneurs. The public entrepreneur needs to understand how the tools she uses — incentives, rewards, etc. — In Boston, I worked with many amazing public managers and a handful of outstanding public entrepreneurs.
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