Harvard Business Review

APRIL 16, 2013

Here''s an example of this pattern: Over the course of several years, a major healthcare company introduced thousands of managers to a particular change management approach, while providing more intensive training in specific tools and techniques to six sigma and HR experts.

Six Sigma 11

Six Sigma Management Parcell Kotter 11

Harvard Business Review

JULY 30, 2018

Since developing new language is part and parcel to innovation, you must not interfere with the process. Finally, you should treat the need for new language as you would any other data quality improvement opportunity and address it via the quality improvement cycle or Six Sigma. Encourage the development of new language.

Six Sigma 9

Six Sigma Supply Chain Long-term Definition 9

Harvard Business Review

APRIL 1, 2013

Think of it as Six Sigma predictive analytics for talent. Bill Parcells, the Super Bowl-winning coach, was famous for saying , "You are what your record says you are." Today, that's no longer true. You are what the analytics predict you will be.

Loyalty 8

Loyalty Franchising Six Sigma Sports 8