How Our Economy Was Overrun by Monsters and What to Do About It
Harvard Business Review
JULY 28, 2011
If you ask me, let alone those participating in the wave of dissatisfaction and dissent rippling across the globe from Cairo, to Tunis, to Madrid, to Athens: it's a heartless, cruel divide that's the accelerant for revolution, whether social, cultural, economic, or political. They demanded nothing less than the latest technological wizardry, married to state of the art design, coupled with bleeding edge service. The monsters, they say, come out at night.
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