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003: 5 Steps to Creating a Communication Plan

Engaging Leader

The natural tendency for many leaders when facing a communication issue is to skip critical planning steps and jump right into tactics. RACI Matrix: Useful for determining whether each stakeholder is Responsible, Accountable, Consulted, or Informed. ©iStockphoto.com/kupicoo.

RACI 153
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Making Team Meetings Worthwhile

The Center For Leadership Studies

A great guide for who should be in the meeting is a RACI chart: Who is responsible for actions on the topic, initiative or project? Some larger-scale meetings, such as board meetings and annual strategy planning, will require the agenda to be sent days or weeks ahead of time. Invite the right people.

Team 52
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“Nailed it.” A lesson in overcoming project complexity

Deming Institute

After three working sessions, we had a plan in place. We revisited roles and responsibilities, reinforced processes for communicating across the team, and engaged the entire team in the development of RACIs – articulating what Roles are Accountable, Responsible, Consulted, and Informed – for every operational process.

Project 28
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Manage The Challenges of Working In a Matrix

Jesse Lyn Stoner Blog

Set up a communication plan. Create a RACI chart. Create a decision-making model that identifies who will make which kinds of decisions (similar to the RACI chart – in fact this will be easier to do if you have created a RACI chart). What you can do: See beyond your own piece of work in the context of the bigger picture.

RACI 208
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Why Decisions Get Second-Guessed, and What to Do About It

Harvard Business Review

In the course of researching our new book, Simple Sabotage , we identified three of the most common reasons why they don’t and pinpointed actions you can take to ensure that people follow the plan you’ve set out. In some cases, there are valid reasons to rethink an agreed-upon plan, so you need to be able to differentiate.

RACI 8
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A Bad Reputation Costs a Company at Least 10% More Per Hire

Harvard Business Review

A few years ago, domain registrar and web hosting company GoDaddy was known for its racy ads featuring NASCAR driver Danica Patrick and The Biggest Loser star Jillian Michaels. While they may have gotten attention in the media, they didn’t help the company do one important thing: hire women.