Harvard Business Review

MAY 1, 2015

The customer group they envisioned consisted of frequent travelers. ” The men thought that these customers, on arrival, really did not need a porter to pick up their luggage and carry it to their room – after all, they had likely just brought it all the way from the airport on their own. It ain’t happening.

Industry 8

Industry Hotels Travel Airlines 8

Harvard Business Review

OCTOBER 9, 2015

“The proper goal for any health care delivery system is to improve the value delivered to patients … To properly manage value, both outcomes and cost must be measured at the patient level,” Harvard’s Robert Kaplan and Michael Porter tell us. Over the summer, our team traveled to this gathering in Kansas City, Missouri.

Health Care 8

Health Care Cost Kaplan Porter 8

Harvard Business Review

JANUARY 12, 2012

If you are at all familiar with Michael Porter's work , think about this as an industry developing its value chain. In the past century, air travel, phone networks, the PC, the internet, VOIP, and many more technologies have redefined industries by breaking value chains. At any given point in time, the market will find equilibrium.

Technology 15

Technology Retail Supply Chain Business Model 15

Harvard Business Review

JUNE 16, 2015

It has become an axiom that “strategy is about making hard choices,” as we have been advised for over 20 years by leading thinkers including Michael Porter and Roger Martin. For that is truly the road less traveled. ” Faced with hard choices, innovators find ways to transcend the tradeoffs.

Chief Operating Officer 8

Chief Operating Officer Apparel Marketing Porter 8

Harvard Business Review

JUNE 23, 2017

Insurance is therefore a natural shared value industry — one that can employ the idea proposed by Harvard Business School professor Michael Porter and Mark Kramer of FSG in 2011. This new research report highlights how insurers are applying the model. What makes prevention today different from past efforts (e.g.,

Insurance 10

Insurance Company Competitive Advantage Porter 10

Harvard Business Review

MARCH 5, 2015

For example, we were once discussing whether it’d make sense for him to travel to China. Reid is not someone who can recite Clay Christensen or Michael Porter verbatim. There was the LinkedIn expansion activity in China; some fun intellectual events happening; the Chinese edition of The Start-Up of You was launching.

Strategy 8

Strategy Porter Christensen Information 8

Harvard Business Review

JANUARY 27, 2012

While GILT and its rivals sell across verticals (apparel, home, travel, kids, local), OKL deals in just one big one: home. Extreme Service: Not long ago, Net-À-Porter , the full-price fashion site acquired by Richemont in 2010, represented the ultimate in service: beautiful packaging; personal shoppers, new selections every day.

Retail 15

Retail Fashion Merchandising Apparel 15

Harvard Business Review

OCTOBER 13, 2011

The only person available to help is the night porter, who has no idea where the keys are kept. There are times when the job hotel is kind to the passive traveler — you will be processed and packaged. "This week you went back to the job hotel and the lobby was full of people who had lost their luggage and missed their flights.

Hotels 10

Hotels Mass Marketing Porter Advertising 10

Harvard Business Review

NOVEMBER 4, 2016

Traveling and living abroad seems to broaden individuals’ perspectives while also improving creativity. But in the words of survey coauthor Michael Porter , many were “offended by the discussion saying that someone is getting paid too much.” than boosting overall economic growth.

Globalization 8

Globalization Education Policies Survey 8