article thumbnail

A Better Metric for the Value of a Worker Training Program

Harvard Business Review

And most programs have no positive effect at all. We need to adopt something similar to a “total cost of ownership” (TCO) analysis. Now common in industry, TCO considers both direct and indirect costs over time.

Metrics 13
article thumbnail

Do We Need A Recruitment Agency For Robots?

The Horizons Tracker

The report finds that investment in technology such as robotics has a greater positive impact on the economy than almost any other form of technology. Internalize the costs of automation (and their benefits) – With a particular focus on the total cost of ownership (TCO).

TCO 74