Harvard Business Review

SEPTEMBER 8, 2017

This poses a deep challenge to companies organized by product and function rather than a customer-centric model like experience and value. In this path, CMOs keep the same title, but are given responsibilities over other areas affecting the customer experience such as e-commerce, product, customer service, and digital transformation.

CEO 8

CEO Marketing Span of Control Sports 8

Harvard Business Review

DECEMBER 14, 2012

You know that social interactions with the marketplace are becoming a source for innovation, strategy, product development, organizational alignment, and pretty much every important thing your organization does. These allow you to direct activities and allocate resources — and by doing so, control other people.

Power 14

Power Span of Control Senge Media 14

Harvard Business Review

JULY 19, 2017

At the enterprise level, think of all of your corporate initiatives as a backlog, just like software developers think of future product features as a backlog. Many leading companies such as Airbnb, Spotify, Google, Amazon and Microsoft have adopted Agile as a way of managing innovation and product development.

Agility 8

Agility White Paper How To Metrics 8

Harvard Business Review

FEBRUARY 26, 2016

The platform allows the exchange of digital information, services, and products across the power grid, allowing much greater efficiencies industrywide. This should be the dominant theme of discussions at the highest organizational levels in place of things like product quality and sales. Make the organization team-based and fluid.

Short-term 8

Short-term How To Venture Capitalist CFO 8

Harvard Business Review

SEPTEMBER 25, 2012

Although it may be counter-intuitive, one of the most powerful changes you can make in your organization is to increase spans of control — a simple shift that can liberate employees, streamline the hierarchy, simplify processes, and reduce costs.

Report 15

Report Span of Control Welch Cost 15

Harvard Business Review

SEPTEMBER 5, 2016

Yet there’s compelling evidence that bureaucracy creates a significant drag on productivity and organizational resilience and innovation. The average span of control in these and other vanguard organizations is more than double the U.S. The facility is more than twice as productive as its sister plants in GE Aviation.

Cost 8

Cost Bureaucracy GDP Management 8

Harvard Business Review

FEBRUARY 9, 2017

Think of new product development, or the parts of the company’s value chain and business model that are undergoing significant reinvention because of digital transformations. Each squad is accountable for a discrete aspect of the product, which it owns cradle to grave. In many areas, freedom to innovate is the critical need.

Agility 8

Agility Innovation Span of Control Objective 8

Harvard Business Review

SEPTEMBER 24, 2012

But office seating tends to be grouped according to a single function, division, or span of control. Glass walls, shared conference rooms, coffee bars, spiral staircases: the 21st-century executive office is ostensibly designed for the kind of fluid, informal interaction we enjoyed in the dining room at Dial.

Execution 15

Execution Span of Control Conference Information 15