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“In Search of Excellence” Revisited

Leading Blog

I IN 1982, Tom Peters and Bob Waterman released In Search of Excellence: Lessons from America’s Best-Run Companies. Inflation was in double digits while productivity and personal income were stagnant — an economic condition that became known as stagflation. At the best companies, “The love of the product and customer was palpable.”.

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Leading Views: Good Poker Players Know When to Fold

Leading Blog

In Adhocracy , Robert Waterman notes that “Bureaucracy gets us through the day; it deals efficiently with everyday problems. Waterman explains: Stud poker is a good metaphor for this process. In stud poker, as in product development or any other ad hoc work, you don’t know whether you have a winner until the last card has been played.

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Closing Your Company’s “Leadership Gap”

Michael Lee Stallard

Tom Peters and Robert Waterman called it “management by wandering around” or “MBWA” in their classic book In Search of Excellence. By employing intuition (MBWA) + analytics (employee engagement and strategic alignment surveys), organizations can close the leadership gap to boost productivity, innovation and overall performance.

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10 Gifts For You To Succeed In 2011.

Rich Gee Group

Peters and Waterman — “In Search of Excellence”. How To Be More Productive When You Work From Home. Every so often, a person comes along, writes a book, and changes the way people act. Napoleon Hill did it with”Think and Grow Rich”. Dale Carnegie — “How To Win Friends and Influence People”. And Keith Ferrazzi — “Never Eat Alone”.

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When Do Shared Values Become a Competitive Advantage?

The Idolbuster

Underperforming companies like this can also have a strong culture, but the focus tends to be on politics or “the numbers,” rather than on people or products. [ii] Waterman Jr. Waterman Jr. “The top people are inundated with trivia because there are no cultural norms.” Thomas J Peters and Robert H. Harper and Row (1982) p.

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Get Out of Your Office

Steve Farber

Consider this: a recent survey conducted by NFI Research showed more than two-thirds of senior executives and managers said they believed their organizations would be more productive if “personal discussion” was used to disseminate information. That seems simple enough, right?

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Avoid These Traps and LOL for Peak Performance

The Practical Leader

Managers must LOL — lead out loud — if they are going to bring about culture change and shift behavior for higher levels of customer service, quality, safety, productivity, or innovation. notch products or services nobody wanted. An even greater danger is low customer input. Month End Myopia. Catch as Catch Can.