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LVMH, Hermès, and the Danger of Going 'A Little Bit Public'

Harvard Business Review

It is not about who has the better brand or business strategy. The value of one strategy versus another ultimately depends on the eyes of the beholder. The objectives of the two sides could be very different, rendering any finer analysis of potential strategy upsides irrelevant. Both companies are managed by professionals.

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A New Framework for Customer Segmentation

Harvard Business Review

Her confession was blurted out in the midst of our first conversation about the new digital marketing strategy which we would eventually advise them on: "You know, I don''t think I believe in segmentation anymore." She said it fast and softly, almost in hope that the sounds around us would make it inaudible.

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Doing Both: A book review by Bob Morris

First Friday Book Synopsis

Doing Both: Capturing Today’s Profit and Driving Tomorrow’s Growth Inder Sidhu FT Press/Pearson Organizational transformation is not — repeat not – a zero-sum game One of the most self-defeating mindsets is suggested by the admonition, “You can’t have your cake and eat it too.&#

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