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Why Leaders Need to Be Wrong

Let's Grow Leaders

So last week I was at my favorite store for such things, REI, and REI is not a sponsor. REI it’s one of my favorite stores. Who on your team is going to teach you something you didn’t know? Can’t tell you where it comes from, but there you go. That’s my life. I hate toe socks or I did.

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Fiona Dawson: “My imperative is around breaking down barriers for people”

Chartered Management Institute

“Even though I was a newbie graduate trainee who really didn’t know anything about the corporate world, he was as interested in my opinion, and those of my peers, as he was in those of his direct leadership team. “He He encouraged us to speak up and speak out. He led with a huge degree of humanity and empathy.

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5 Quick and Easy Icebreaker Games You Can Do with 1 Piece of Webbing

Lead by Adventure

You can find tubular webbing online, or at local outdoor stores, such as REI. Use these for individual exercises, or group them together for a unique team building experience. After an individual or team has attempted the activity once, let them know what level they entered at, and see if they can “level up” from there.

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Dynamic Dozen: People Need A Purpose, Not Just a Paycheck

General Leadership

It was very dark and cold on the flightline at Ahmed Al Jaber Air Base where teams of Airmen and a Kuwaiti contractor were working furiously in the desert night to repair a critical fuel line prior to the start of Operation Iraqi Freedom. General S.L.A. … Read the rest.

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7 Steps to Getting Your Startup Story Right

Rajesh Setty

Although Steve Blank and Eric Reis have made customer development and lean startup methodology household names in the startup ecosystem, there is still a lot of reluctance from entrepreneurs to actively start talking to target customers early in the Lifecycle of a company.

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Online Retailers Should Care More About the Post-Purchase Experience

Harvard Business Review

Retailers like Nordstrom, REI, and Anthropologie have customized package tracking experiences that provide visibility into the delivery. As customer experience becomes top priority for retailers, they must ensure internal teams within the organization are aligned.

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How to Improve the Engagement and Retention of Young Hourly Workers

Harvard Business Review

One proven method is investing in specific training for frontline managers, who often are promoted quickly into that position and have never managed a team. That’s why companies like UPS, Lowes, REI, and Starbucks are in high demand — they all offer some form of health insurance for part-time, hourly employees.

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