Next Level Blog

APRIL 12, 2021

One of the things I’ve seen a lot of leaders struggling with during this extended period of leading from home is how to stay on top of all the communications they have to do with different stakeholders – their team members, their managers, their peers, other colleagues and external partners. Retail communications is one to one.

Retail 241

Retail Content Information Tips 241

Strategy Driven

MARCH 23, 2018

If you are a retail manager or store owner, then you’re probably already aware of the difficulties in managing staff. Losing your composure in front of team members (and even worse, customers) can make tense situations worse and lower morale. The simplest way to keep track of your team is to use an Excel spreadsheet.

Retail 52

Retail Tips Management Document 52

Mike Cardus

NOVEMBER 27, 2010

ABOUT Contact Us Create-Learning.com Get Connected Facebook LinkedIn RSS Feed Log in Join and Receive 9 Team-Building & Leadership Activities:That work and allow people to learn from the experience. The company promoted 5 internal sales, marketing, and existing staff to be “team leaders” of the new product.

Team Building 104

Team Building Retail Process Operations 104

Leading Blog

FEBRUARY 9, 2024

The Erosion of Traditional Corporate Culture A strong corporate culture will influence how team members interact and conduct business. Teams operating within a strong culture share a set of values, beliefs, and behaviors. This could include virtual coffee breaks, online team-building exercises, and interest-based groups.

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Agility Decentralization Handbook Bond 260

Let's Grow Leaders

SEPTEMBER 13, 2021

You work hard to set a positive example for your team. If you’ve built up trust and your people believe in your vision, some moments of tunnel vision can help your team reach new heights. Recently, we were in a retail store where a partial wall divided the customer-facing counter from the back of the store.

Leadership 444

Leadership Self-aware Stress Positioning 444

The Horizons Tracker

SEPTEMBER 21, 2022

The researchers focused on the retail sector, and the Gap clothing chain particularly, where they conducted a large-scale field experiment. Several cities and states have also adopted laws that regulate scheduling practices by large companies, such as retailers. Core scheduling, with employees getting the same shifts week to week.

Retail 131

Retail Budgeting Cost Productivity 131

Michael Lee Stallard

DECEMBER 8, 2020

You can check out both of the summaries, as well as a Q&A interview with me published by the getAbstract team, at these links: Soundview Executive Book Summaries – Connection Cultur e Second Edition Summary. You can purchase the paperback or audio book edition through Amazon or find the paperback at other retailers.

Books 195

Books Competitive Advantage Retail Execution 195

Leading Blog

JULY 26, 2021

We updated health and safety procedures, employed technology to streamline billing and appointment scheduling, digitized our designs, added retail elements, and provided respectable wages for our artists and employees to let them know their importance to the business. Here are some additional ways that we elevated our brand above the fray.

Brand 291

Brand Mission Statement P&L Retail 291

LDRLB

JUNE 5, 2013

I’d love for you to consider being a part of The Myths of Creativity Launch Team. Use the Form Below or Click Here to Apply for the Launch Team. What do you get for joining the Launch Team? Exclusive access to me and (maybe even cooler) the rest of the launch team through a private Facebook group.

Creativity 144

Creativity Team Retail Innovation 144

Joseph Lalonde

OCTOBER 18, 2022

It doesn’t even matter how good your sales team is either because you will not be able to attract the right customers to make your business sustainable. Companies that rely on their sales team to get new customers have to put in the work to make sure that their team are the best-trained and most compassionate part of their organization.

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Benchmarking Licensing Retail Marketing 156

Let's Grow Leaders

FEBRUARY 20, 2023

But sometimes, that stack rank was an hourly reminder of all the work I, and my team, had to do. I’m sorry, Karin, but I’ve got to huddle the team. When I met with Sarah’s team later in the day for a focus group and asked what success looked like, they told her, “Ninety-four.” Your team exists to produce those results.

Metrics 266

Metrics Balanced Scorecard Stress Long-term 266

N2Growth Blog

JULY 8, 2022

At the same time, they continue to appreciate the advantages of the shopping experience and the immediacy provided by the various retail environments. This has enabled a vital e-commerce channel infrastructure with retail stores implementing a “click and collect” delivery model.

Trends 368

Trends Agility CEO Chief Executive Officer 368

Lead Change Blog

FEBRUARY 26, 2019

For several months, he and his team have been working behind closed doors on a new employee appreciation and recognition program. Tom’s team borrowed an idea from their health insurance company and created a rewards program that allows employees to earn points for demonstrating behaviors that contribute to a positive work environment.

Environment 296

Environment How To Insurance Retail 296

Lead Change Blog

MARCH 11, 2020

Chris Taylor, founder of Actionable Books, spends his daylight hours helping consultants and employees alike find meaning in their work and discover rich team relationships. From retail to healthcare to education, we all know that customer retention is a primary objective for many organizations, and rightfully so!

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Taylorism Taylor Webinar Consultative 248

Change Starts Here

APRIL 2, 2019

A well-known retailer recently laid off its entire change management team. Like many retailers in the shadow of Amazon, the company had been going through a period of decline.

Retail 124

Retail Project Team Management 124

Ron Edmondson

APRIL 8, 2024

In one of my first vocational leadership roles, I managed a large retail division of a major department store. You can have the best systems – the best strategies – the best programs – and still struggle with the performance of a team. Most of the departments were efficient, profitable, and easy to manage.

Committee 73

Committee Maturity System Edmondson 73

Great Leadership By Dan

JULY 23, 2015

Guest post by Victor Prince : Teams at work are like portfolios of people with different skills and performance patterns. Here are four moves that smart leaders do to get the highest overall return from their team. Stop Micromanaging your Exemplars – You know who the Exemplars on your team are.

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Team Micromanagement Chief Operating Officer COO 120

Leading Blog

MARCH 1, 2021

Beating Burnout at Work : Why Teams Hold the Secret to Well-Being and Resilience by Paula Davis. Davis’s research-driven, fast-reading, and actionable book is the first of its kind to explore a new solution to the burnout problem at work: a comprehensive approach focused on building the resilience of teams of all sizes.

Books 337

Books Leadership Attrition CEO 337

Let's Grow Leaders

AUGUST 27, 2014

More than anything, your team wants to know you have their backs. Retail is always a balancing act of providing great customer service and not giving away the store. 5 Ways Your Team Knows You Have Their Backs. Your team wants to know you hold yourself to the same standards you expect of them. Live By the Same Standards.

Balanced Scorecard 420

Balanced Scorecard How To Simon Follow-up 420

Rich Gee Group

MAY 31, 2018

Retail Customer service is key — being able to smile and help people who are being snotty, demanding, or obnoxious is a talent only trained in retail. Participation in a sport, especially a team sport, teaches you to rely on your friends and step-up/push yourself when things get tough.

Retail 150

Retail Sports Construction Teamwork 150

Mills Scofield

APRIL 30, 2023

This is not about virtue signaling, but rather my admiration and respect for their foresightful planning , impact, and gratitude for their CEO, Julie Chase-Morefield and team. They are the epitome of how to create an amazing strategic plan that achieves their mission and vision in innovative ways will (hopefully) make them no longer needed.

Banking 172

Banking Constraint Strategic Planning Retail 172

Rich Gee Group

MAY 31, 2018

Customer service is key — being able to smile and help people who are being snotty, demanding, or obnoxious is a talent only trained in retail. Participation in a sport, especially a team sport, teaches you to rely on your friends and step-up/push yourself when things get tough.

Construction 150

Construction Retail Sports Teamwork 150

CO2

OCTOBER 29, 2010

The Retail Theory of Relativity. They jump from study to study each one more amazing than the next. This short three page white paper does a wonderful job of helping you with a pricing strategy based on how people really behave. About the Author As President and Co-founder of ACI Telecentrics, Inc.,

Retail 68

Retail White Paper Executive Coaching Strategic Planning 68

Strategy Driven

FEBRUARY 13, 2023

Some taxes, such as sales and value-added taxes (VAT), are applied at the retail level, while others, such as excises, are levied at a more administrative and bookkeeping pre-retail stage. A reliable payroll team helps increase employee satisfaction by paying their dues regularly and on time.

Intangible Assets 102

Intangible Assets Incentives Short-term Metrics 102

Eric Jacobson

JANUARY 31, 2024

Dig into the book, Talent , to learn the case studies of Johnson & Johnson, Hemnet, Argus Media, HireRight, Vishal Retail, Depop and Oak Street Health. Build “A” teams and make tough decisions. Integrate Strategy, Talent, and Operating Plan Question: Why is it so difficult for companies to recruit the right leadership team?

Charan 65

Charan Case Study How To Long-term 65

Michael Lee Stallard

AUGUST 23, 2013

The Retailing Summit is a premiere event for senior leaders in retail. This year’s conference includes Karen Katz, President and CEO of Nieman Marcus, Maxine Clark, Founder of Build-a-Bear Workshop, Duncan Mac Naughtan, EVP, Chief Merchandising & Marketing Officer for Wal-Mart U.S.

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Katz Hamel Merchandising Retail 191

Strategy Driven

NOVEMBER 18, 2020

If you’re able to do so, you should encourage your team to work remotely. The last thing you want is for your team to fall ill with the virus and have to isolate. You can use screens to reduce the spread of covid which can be useful in all kinds of environments, including offices, restaurants, and retail stores.

Entrepreneur 118

Entrepreneur Tips Retail Operations 118

The Horizons Tracker

NOVEMBER 8, 2023

Understanding income Discerning users’ income could furnish social media platforms with the means to recommend income-based content, while advertisers and online retailers could selectively target individuals based on their economic profiles, tailoring specific products and prices to their respective income levels.

Media 119

Media Content Proposal Retail 119

CO2

OCTOBER 29, 2010

The Retail Theory of Relativity. They jump from study to study each one more amazing than the next. This short three page white paper does a wonderful job of helping you with a pricing strategy based on how people really behave. About the Author As President and Co-founder of ACI Telecentrics, Inc.,

Retail 60

Retail White Paper Executive Coaching Strategic Planning 60

N2Growth Blog

NOVEMBER 28, 2023

This self-awareness is crucial for effective leadership, as it enables executives to adapt their approach, motivate their teams, and make decisions that align with their values and goals. They must navigate ambiguity, make tough decisions, inspire their teams, and drive organizational success.

Succession 385

Succession ROI Leadership Self-aware 385

Lead Change Blog

SEPTEMBER 26, 2013

In a last attempt, Kristy began managing her team with pictures. Not only was productivity at an all-time high but for the first time her team was smiling. Kristy currently functions as the Director of Social Responsibility for a consumer goods manufacturer who supplies to the world’s top retailers.

Career 295

Career Brainstorming Skills Retail 295

Strategy Driven

AUGUST 29, 2020

Take British clothes retailer Primark; for example, due to having no online selling presence, they lost approximately £284 million. Do you want to sell your own branded products (Private Label), or are you happy to find products you love at wholesale prices and sell them on for retail prices? billion dollars.

Ryan 123

Ryan Retail Crisis Price 123

Michael Lee Stallard

JULY 12, 2021

I am not at all surprised that Costco ranked #4 on the Forbes / Statista “ America’s Best Large Employers 2021 ” list and leads the retail and wholesale category. Navy, and Steph Curry and Steve Kerr of the Golden State Warriors NBA basketball team. Costco has consistently been in the top five of the list for years.

Competitive Advantage 370

Competitive Advantage Learning-by-Doing Video Insurance 370

Lead Change Blog

OCTOBER 15, 2013

In a last attempt, Kristy began managing her team with pictures. Not only was productivity at an all-time high but for the first time her team was smiling. Kristy currently functions as the Director of Social Responsibility for a consumer goods manufacturer who supplies to the world’s top retailers.

Delegation 294

Delegation Teamwork Retail Leadership Development 294

Leading Blog

JANUARY 16, 2023

Years ago, we engaged with a CEO in the mattress industry who wanted to know how he could create real brand distinction and drive more retail traffic in such a highly commoditized category. Instead, they find and expose the weakness of category norms and fill those gaps with an extraordinary solution.

Brand 289

Brand Advertising Marketing Strategy Competitive Advantage 289

Leading Blog

FEBRUARY 5, 2021

We discovered through a rigorous analysis applying 70 years of Nobel-prize winning economics that Mobsters have leadership teams and structures that enable their success despite continuous efforts to disrupt them. Relentless offers five transformative leadership lessons that leadership training programs must incorporate and promote.

P&L 330

P&L Franchising Leadership Forrester 330

Leading Blog

APRIL 8, 2020

Your team has to know what your “ forever promise ” is—the organization’s commit-ment to customers that justifies customer loyalty. Expand “customer success” beyond your support teams. Consider including one or more members of your frontline team in the brainstorming discussion. But there’s more to it than just revenue.

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Crisis Short-term Customer Loyalty Long-term 330