It’s Never Been More Important for Big Companies to Listen to Local Communities

Harvard Business

On paper, the project seemed like it would be a hit: The investment by the mining company would bring jobs and 21st-century technology to an economically poor area and tax revenues to the government. Clearly, the failure to recognize the risk of social conflict can cost millions of dollars and set investments back by years. Doing so starts with understanding the systemic nature of social risk and the ramifications of each decision a company makes. Alice Potter/Getty Images.