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How Team Leaders Can Improve Problem Solving Skills With a Clear Process

Great Results Team Building

Effective problem-solving is a critical skill for any successful leader. This tool encourages systematic thinking and promotes a shared understanding of the problem’s root causes. Five Whys : The 5 Whys technique is a simple yet powerful tool for root cause analysis.

Process 175
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What Accounts for the Accountability Mess?

The Practical Leader

“The 85/15 Rule” emerged from decades of root cause analysis on service/quality breakdowns. About 85% of the time, the fault is caused by the system, processes, structure, or practices of the organization. Key measurements are essential tools for improving performance.

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Are These Systems Serving or Subverting Organization Results?

The Practical Leader

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. About 85% of the time the fault is caused by the system, processes, structure, or practices of the organization. What’s Your OS (Operating System): Is Technology Supporting or Controlling?

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5 Concepts That Will Help Your Team Be More Data-Driven

Harvard Business Review

It will take decades for the public education systems to churn out enough people with the needed skills — far too long for companies to wait. As you and your team dive into data, you’ll certainly encounter quality issues, which is why pro-actively managing data quality is the next important skill to learn. Insight Center.

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To Handle Increased Stress, Build Your Resilience

Harvard Business Review

Managing stress over the long term requires cultivating your own resilience skills before seeking external solutions so that you can turn changes, stresses, and challenges into opportunities. Ask yourself, “How close am I to the root causes or deci­sion makers in these circumstances? Analysis alone isn’t enough.

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10 Things I Learned from a Training Program That I Still Use Today

Great Leadership By Dan

How to do a root cause analysis and a structured process for making decisions. It’s an interesting exercise in that it made me think about if I was designing a training curriculum for managers, what skills would be the most important to include? How to design and facilitate meetings. How to listen.

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Data Can Do for Change Management What It Did for Marketing

Harvard Business Review

When a change practitioner talks about data, typically that is qualitative information, generated by a root cause analysis workshop or similar. These intangible factors like culture, leadership, and motivation do not yield easily to empirical analysis. To date, change management has not been based on a data-driven model.