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What Accounts for the Accountability Mess?

The Practical Leader

“The 85/15 Rule” emerged from decades of root cause analysis on service/quality breakdowns. About 85% of the time, the fault is caused by the system, processes, structure, or practices of the organization. The last person to touch the process and manifest the problem is often the tip of the iceberg.

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Integrate Analytics Across Your Entire Business

Harvard Business Review

Following are tips organizations can follow to drive a horizontal focus on analytics and achieve their desired business outcomes, such as customer retention, product availability, or risk mitigation. Develop a robust root cause analysis capability. Make collaborative decisions.

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Integrate Analytics Across Your Entire Business

Harvard Business Review

Following are tips organizations can follow to drive a horizontal focus on analytics and achieve their desired business outcomes, such as customer retention, product availability, or risk mitigation. Develop a robust root cause analysis capability. Make collaborative decisions.

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Read "The Seven Arts Of Change"

Eric Jacobson

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Listening is the root of collaboration, root-cause analysis, and effective teamwork. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

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