Here’s a link to a brilliant interview of Edgar Schein entitled “The Anxiety of Learning.” I’ve always found Schein’s insights and frameworks to be useful when it comes to understanding and orchestrating organizational change. Schein thinks of people as falling into three groups when it comes to change: collaborators, passives and resisters. He astutely observed that survival anxiety must exceed learning anxiety for an individual to be sufficiently motivated to learn. The interview is conducted by Diane Coutu, who has done outstanding work over the years as a senior editor at Harvard Business Review (Note: Ms. Coutu is now editing and writing on her own).
