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Leadership the AirBnb Way

thoughtLEADERS, LLC

Around 2007, Simon Cooper was the CEO of the Ritz-Carlton Hotel Company, where I was working with their senior leadership team. Simon and I were exploring how Ritz-Carlton could adapt to meet the needs of changing luxury travelers without losing the company’s legacy customer base.

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Why You Shouldn’t Put The Business Cart Before The Leadership Horse

Terry Starbucker

As Simon Sinek has said, Customers will never love a company until the employees love it first. It was the road less traveled, because it was bumpy and sometimes outright treacherous. We got the trifecta: A successful company, a happy workforce, and a fulfilled leader. How can a leader put leadership first? This was the path I took.

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Hit Songs and Great Leadership

Great Leadership By Dan

Leadership guru and author, Simon Sinek recently said, “To affect change inside an organization we must remember why people resist change. With all due respect, Simon is partially correct but doesn’t tell the whole story. With all due respect, Simon is partially correct but doesn’t tell the whole story.

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Word of Mouse: A book review by Bob Morris

First Friday Book Synopsis

Word of Mouse: 101+ Trends in How We Buy, Sell, Live, Learn, Work, and Play Marc Ostrofsky Simon & Schuster (2013) “The new rule in business: Money doesn’t grow on trees; it grows in databases!”

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Common Purpose Leadership

Leading Blog

Simon Cooper, president and CEO of Ritz-Carlton, calls this “scriptless service”. Simon Cooper, president and COO of Ritz-Carlton says the best reason to rid an organization of mindless hierarchy is to provide scriptless service : employees deciding on their own how to make guests happy. He even flies on the redeye if he must.

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These are a few of our favorite … books!

Reality-Based Leadership

Our Reality-Based Leadership team has gathered a list of our favorite reads that will have a bit of something for everyone, from books on business leadership and change, to motivational and self-reflection topics, to great authors like Brene Brown and Simon Sinek. Traveling Mercies: Some Thoughts on Faith , by Anne Lamott.

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#QUALITYtweet – Video Review

QAspire

Home Go to QAspire.com Guest Posts Disclaimer #QUALITYtweet – Video Review Simon Young at iJump reviews my book “#QUALITYtweet – 140 bite-sized ideas to deliver quality in every project” and other books in Thinkaha Series. You can also watch this video at iJump TV website.

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