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“In Search of Excellence” Revisited

Leading Blog

I IN 1982, Tom Peters and Bob Waterman released In Search of Excellence: Lessons from America’s Best-Run Companies. Yet, Peters and Waterman pointed out that there were bright spots in the economy. Buried within the text, Peters and Waterman offer the bottom line of how to identify excellence in companies. Feel familiar?

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Closing Your Company’s “Leadership Gap”

Michael Lee Stallard

Tom Peters and Robert Waterman called it “management by wandering around” or “MBWA” in their classic book In Search of Excellence. Identifies Systemic Problems. Employee engagement surveys also help identify more systemic problems that require systemic interventions. Identifies Role Models and Mentors.

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Resilience: How We Can Learn to Bounce Forward

Leading Blog

We can design—and redesign—organizations, institutions, and systems to better absorb disruption, operate under a wider variety of conditions, and shift more fluidly from one circumstance to the next.” Robert Waterman on Adhocracy.) Resilience-thinking is not the same thing as being in a defensive mode.

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Featured Instigator: David Greer

Lead Change Blog

He is a co-author of The IMAGE/3000 Handbook, the reference work for the HP 3000 IMAGE database management system. Responding to a question about books he has found most helpful for his professional life, David praised In Search of Excellence by Tom Peters and Robert Waterman, Jr.

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Want to Improve Customer Service – Treat Your Employees Better

The Practical Leader

Excellence author and management consultant, Bob Waterman explains, “Carrying out a decision doesn’t start after the decision; it starts with the decision. But improvements made by those who are using the process or system everyday are far more likely to be practical and relevant.

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5 Core Values For The Workplace

Tim Milburn

Bob Waterman has written a penetrating little book, Adhocracy: The Power to Change. In a particularly clever step, the workers created a system of organization called the honeycomb structure and organized themselves into families: the turbine family, the coal-pile family, and the scrubber family. A System For Rapid Realignment.'

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Guest Post: Dilenschneider on Workplace Core Values

Eric Jacobson

Bob Waterman has written a penetrating little book, Adhocracy: The Power to Change. In a particularly clever step, the workers created a system of organization called the honeycomb structure and organized themselves into families: the turbine family, the coal-pile family, and the scrubber family. It was no longer an acceptable excuse.