Tactics and TQM - Leadership Digital

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Tactics

TQM

The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

FEBRUARY 6, 2015

Total Quality Management (TQM) is recognized as a prerequisite for survival. TQM has increased profitability in some corporations up to six times. Anyone who is unwilling to spend for quality is hastening company decline. Business Strategy Steers the Quality Process. Quality is one of the most vital ingredients of competitive success.

Quality

Quality Metrics Strategic Planning TQM

Treat Everything as a Case Study

Harvard Business Review

JANUARY 30, 2013

Then we got talking about the odometer on my Nissan Pathfinder: Is a car that can go 300,000 miles a case of over-engineering or TQM excellence? Is a supermarket's "Buy one get one free" promotion a loss-leading marketing exercise or a tactic for achieving necessary volume? It was a debate worth at least 40 miles.

Case Study

Case Study TQM Supply Chain Brand

The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Treat Everything as a Case Study

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