How I Learned the Hard Way That Aging Technology Is Expensive

Harvard Business Review

Companies love to stretch out their investments in existing technology as long as possible, a policy whose faulty logic I recently rediscovered in my role as CIO. That's because, like many CIOs, I hate buying technology that loses a significant part of its value as soon as it's delivered. Then the family's CFO, my wife, who also happens to be a CPA, demanded to know their TCO. That tool can help identify strategically important technologies whose utility is fading.

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A Better Metric for the Value of a Worker Training Program

Harvard Business

Yet workplace training is more necessary than ever, as technology and globalization continue to change the types of jobs that are available. We need to adopt something similar to a “total cost of ownership” (TCO) analysis. Now common in industry, TCO considers both direct and indirect costs over time. The United States has thousands of workforce development and training programs, run by the public, social, and private sectors.

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