Strategy Driven

DECEMBER 2, 2019

However, a company’s biggest expense doesn’t show on a P&L, at least not directly. It’s clear that developing a customer-obsessed organization extends well beyond your customer service team. There’s no line item for poor customer service, but nothing may have a greater impact on your bottom line than dissatisfied customers.

Company 71

Company P&L Bottom-up Advertising 71

Lead Change Blog

OCTOBER 16, 2015

We live in a time flush with high efficiency, cost control, and lean operations. Bar coded packaging today drives inventory control, P&L calculations, and all manner of financial management processes. We seem to be getting longer on high tech; shorter on high touch.

P&L 150

P&L Customer Intimacy Price Retail 150

Strategy Driven

NOVEMBER 4, 2011

The Business Tree™ has 7 major parts… 5 primary branches, a trunk (6) and the base (7): The business you’re in Running the business Financial People Business development Body of Knowledge The Big Picture No single branch (business component) constitutes a healthy tree. Language is food for the mind.

P&L 56

P&L Books Definition Strategic Planning 56

Deming Institute

AUGUST 30, 2018

Guest post by David Kachoui (previously published in Quality Progress, August 2014): Director of Business Development at Natech Plastics. Students ran operations. Rafael Aguayo, Deming: The American Who Taught the Japanese About Quality, Simon & Schuster, 1990, p. Deming, The New Economics, see reference 2, p.

Quality 51

Quality P&L Deming Education 51

The Empowered Buisness

OCTOBER 20, 2015

In today’s ever increasing complexity and change, you are being called to operate at a new level of consciousness. A leader wearing the hat of teacher focuses on building competencies and thinking capabilities – such as how to read a P&L statement or presentation skills. It’s a sign your soul is stirring …. The truth is ….

P&L 100

P&L Strategic Planning Game Theory Mission Statement 100

Surviving Leadership

OCTOBER 29, 2018

There is a noticeable focus on “culture” lately, whether the topic is recruiting, engagement, development, retention, what have you. In the high potential development program, we took participants to other locations and gave them a chance to learn more about a new business unit. It’s all good stuff to discuss.

CFO 58

CFO P&L Call Center COO 58

Persuasive Powerhouse

OCTOBER 22, 2010

Home Who We Are What We Do Services Contact My Favorite Blogs All Things Workplace Bob Sutton – Work Matters Brain Leaders and Learners Bret L. Leaders who operate in this mode lose their peers in no time flat. Will I be able to develop my leadership potential going forward in spite of this skill/attribute, or because of it?

Bottom-up 177

Bottom-up Short-term Executive Coaching Open-book 177

Harvard Business Review

SEPTEMBER 27, 2017

L’Oréal has made a strategic investment in Founders Factory , a digital startup accelerator. At L’Oréal, CEO Jean-Paul Agon signaled the company’s digital transformation when he recruited Lubomira Rochet to be the chief digital officer and a member of the executive team.

P&L 10

P&L Agility Fashion Media 10

Harvard Business Review

NOVEMBER 22, 2017

For every company wrestling with evolutions in its strategy, success depends as much on matching the operating model to those evolutions as it does on the soundness of the strategy itself. But exactly how do today’s companies create or update an operating model to match adaptations or wholesale changes in strategy?

Strategy 8

Strategy Company Banking Apparel 8

Harvard Business Review

AUGUST 5, 2014

That means churning through data to find insights that others haven’t seen and then developing the organizational capability to act on them faster and better to drive above-market growth. Says Abi Comber, Head of Marketing for British Airways: “Having P&L responsibility is incredibly powerful.

P&L 9

P&L Banking Marketing Call Center 9

Harvard Business Review

OCTOBER 10, 2017

Another pervasive reason is that senior executives are trained as operators, not innovators. And there’s a fundamental conflict between innovation and optimizing an existing operation. To close the gap, we need to treat innovation differently than we do normal operations. Don’t Get Trapped in Your P&L.

Innovation 8

Innovation P&L ROI Long-term 8

Harvard Business Review

FEBRUARY 18, 2011

In today's economy, where the fast growth of emerging markets outpaces America and the developed world, if you haven't gone global yet, it's time to get moving. After lunch we would take a tour of that country's operations. [For more, visit the Communication Insight Center.]. The agenda was always the same, and it was a marathon day.

P&L 15

P&L Globalization CFO Operations 15

Harvard Business Review

FEBRUARY 24, 2011

Establish "an unbending standard of performance" : Since 1965, Buffett has annually compared Berkshire's compounded growth in book value per share to the growth in the S&P 500 (plus dividends). In all but seven of these 45 years, Berkshire beat the S&P. Berkshire's talented managers get the P&L independence to run their own businesses.

Letter 15

Letter P&L Net Present Value Insurance 15

Harvard Business Review

MAY 24, 2013

She holds the Ernest L. In her latest book, SuperCorp: How Vanguard Companies Create Innovation, Profits, Growth, and Social Good , she analyzed how P&G (among other companies) achieved long-term performance. Why is P&G making this move, now? P&G is in the midst of a major restructuring, and has laid off thousands of people.

P&L 8

P&L Restructuring Price CEO 8

Harvard Business Review

OCTOBER 10, 2013

One class discussion that gets the light-bulbs flashing is a case study analysis of a brilliant functional expert, Harris (not his real name), who gets sent to an elite business school’s general management program with the promise of a promotion into a P&L role upon his return. Seek outside expertise. Get visibility externally.

Career 8

Career P&L How To Mentor 8

Harvard Business Review

SEPTEMBER 21, 2016

All too often companies misunderstand the value of their cybersecurity teams and underfund their development. Security teams have to take an active role in protecting the company as products are being developed; patching security holes in products after they’re out in the world is important but not enough. Insight Center.

Team 8

Team P&L Engineering Cost 8

Strategy Driven

SEPTEMBER 9, 2011

The authors then show how to best execute specific initiatives, test major project assumptions, and develop a culture that values disciplined experimentation and learning over meeting mindless and unrealistic goals. Companies that will eventually be wrecked by others’ innovations are operating on autopilot.

Innovation 50

Innovation NPV Business Model Constraint 50

You're Not the Boss of Me

MAY 30, 2010

This video speaks to the culture that is prevalent in more workplaces than any of us would like to admit, workplaces that operate on the basis of positional power with an undercurrent of fear. Maybe it isn’t tangible like a chair or a P&L Statement, but it is most certainly observable and most definitely impacts performance.

Video 44

Video P&L Blog Long-term 44

Harvard Business Review

OCTOBER 9, 2017

I’ve also independently developed a number of online courses so have thought deeply about which kind of programming is appropriate for professionals’ needs. Do you really need to learn everything about corporate finance — or do you just need some accounting basics to help you get a better grasp on reading a P&L?

P&L 8

P&L Education Learning-by-Doing Finance 8

Ask Atma

MAY 20, 2012

In team development, research has shown that individual learning works best when accompanied by team learning. [1]. So the designer teaches everyone about UX/AI, the coders teach about their development methodology, the project managers teach about agile protocols, and the sales people describe what it is like in the field.

Team 52

Team How To Knowledge Management Self-aware 52

Harvard Business Review

DECEMBER 20, 2011

Increased demand for transparency and its close partners, (a) the quest to define and develop useful sustainability metrics and (b) the growing sustainability data explosion. Valuing and internalizing the externalities: Puma Calculates its Environmental P&L. The greening of the supply chain. business continuity").

Supply Chain 15

Supply Chain Apparel P&L Long-term 15

Harvard Business Review

AUGUST 7, 2012

Facebook and Google would be obvious choices for this, but so much has been written about each of them and they represent such special business models, I worried that it would be both hard for entrepreneurs to relate and hard for me to develop new insights. The first one I'll focus on is Akamai. Akamai: The Present. Akamai Going Forward.

P&L 13

P&L Lewin EBITDA Ries 13

Harvard Business Review

JANUARY 25, 2012

But he could not shake his newfound awareness of the amount of money Egan was losing with Westmid — the account's ratio of operating income to sales was a negative 28%. These deductions, which totaled 12% of sales, had previously been collapsed into a single line item in the P&L for each customer. Jane prompted.

Case Study 14

Case Study P&L Cost Due Diligence 14

Harvard Business Review

JULY 30, 2014

Townes, and Henry L. Gantt – developed theories that emphasized efficiency, lack of variation, consistency of production, and predictability. Statistical and mathematical insights were imported (often from military uses) forming the basis of the field that would subsequently be known as operations management.

Six Sigma 8

Six Sigma Drucker P&L Short-term 8

Harvard Business Review

DECEMBER 19, 2016

CEOs must be agile and adaptive, operating from a mindset of continual anticipation and appraisal in order to make timely investment decisions and oversee speedy execution. Investment opportunities arise and disappear with alacrity — and woe to the CEOs who underestimate the risks.

CEO 8

CEO Supply Chain Disruptive Innovation P&L 8

Harvard Business Review

AUGUST 21, 2013

I look around and see that my male colleagues have P&L responsibility and most of us are in staff roles. They can seek out sponsors and others to support and develop them in those roles. In our work with leadership development programs, we focus on a "small wins" approach to change. It would be easier, I was told.

Education 8

Education P&L Constraint Participative 8

Harvard Business Review

MARCH 15, 2017

“Traditionally, boards have tended to stay out of operational functions, but technology is so pervasive that the best practice is to have direct board engagement in technology through active committees, just as they would with audit, compensation, and other key areas.”

CIO 8

CIO Committee Technology P&L 8

Harvard Business Review

APRIL 2, 2013

When leaders come up short, as they often do, the problem may have less to do with them as individuals than with the top-down structures in which they operate. In most organizations, the responsibility for setting direction, developing strategy and allocating resources is highly centralized.

P&L 8

P&L Supply Chain Bottom-up McKinsey 8

Harvard Business Review

NOVEMBER 18, 2013

Face facts: Most boards invest heavily in executive assessments, exposing chief-executive candidates to C-suite responsibilities and checking their P&L performance — while simultaneously scanning outside prospects. But in our view the greatest such hazard is picking the wrong CEO who can drive the company in the ground.

CEO 8

CEO Committee P&L Charan 8

Harvard Business Review

MARCH 1, 2016

For example, the French global energy player ENGIE recently tilted its primary dimension from product (such as power, services, and infrastructure) toward region in order to better serve its clients in the territories in which it operates. But such reorgs don’t make silos go away — they just create new ones.

Organization 8

Organization P&L Report Finance 8

Harvard Business Review

DECEMBER 13, 2016

In order to allocate funds for innovation initiatives, Atrius Health’s leaders created a new department with its own P&L. This idea of keeping people in their homes became a powerful mantra for the team and drove the development of Care in Place. Develop a complete understanding of the system. Protect the work.

Health Care 8

Health Care Innovation Insurance P&L 8

Harvard Business Review

JANUARY 29, 2015

Key selection criteria included experience in innovative software and service (versus product) development, and an ability to manage a start-up in a very large, complex company. Bill and his team set out to develop a system that could bring all GE machines onto one efficient cloud -connected platform.

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

JUNE 13, 2016

Generally speaking, executives are compensated for things under their control: moving projects along, the stewardship of a P&L, and for the company hitting financial targets. In fact, this is the root of nearly all the mistrust that clouds the industry’s operations, relationships, and reputation.

Incentives 8

Incentives Pharmaceuticals Crisis P&L 8

Harvard Business Review

JANUARY 16, 2015

If you were operating based on rational self-interest one could argue that you would buy as many tickets as possible. Most Business Leaders have P&L goals that were established in the prior year — and anything that puts those projections at risk is a tough sell. How many would you buy?

P&L 8

P&L Due Diligence CIO COO 8

Harvard Business Review

FEBRUARY 27, 2014

These lawsuits have been enabled in part by the efficient-market teaching that “in an open and developed securities market, the price of a company’s stock is determined by the available material information regarding the company and its business.” Bratton and Michael L. This debate is happening because in Halliburton Co.

Training 8

Training Class Efficiency Price 8

Harvard Business Review

MARCH 29, 2011

Palma Cay is Alegre's newest flagship hotel, and I think I can make it work with lower prices to the key travel agencies, tour operators, and online portals. You're responsible for your own P&L, just like all the other hotel managers, and that includes promotional spending of any kind. Palma Cay's first month," he said.

Case Study 10

Case Study Hotels Price Decentralization 10

Harvard Business Review

DECEMBER 18, 2012

This year, there were countless eco-efficiency stories about companies saving millions of dollars and developing new tools to make buildings, fleets ( Staples and UPS, for example ), and manufacturing much leaner. Finally, how much will we challenge the nature of capitalism, and what will that mean for how companies operate?

Supply Chain 9

Supply Chain Constraint P&L Energy 9