HR Digest

JANUARY 11, 2024

L-R): Anthony Horton, Chris McCarthy, Stephanie Neal In a recent interview, OpenAI CEO Sam Altman revealed a startling confession: the architect of ChatGPT, a revolutionary language model capable of holding nuanced conversations and generating creative text formats, often struggles to sleep. employees (47%) experiencing it.

CEO 52

CEO Altman McCarthy Supply Chain 52

Strategy Driven

DECEMBER 2, 2019

Technology has provided us with unprecedented advances, information, knowledge, instant access and entertainment. While there’s no denying that technology has amazing advantages to make it easier for the customer in most cases. However, a company’s biggest expense doesn’t show on a P&L, at least not directly.

Company 71

Company P&L Bottom-up Advertising 71

Lead Change Blog

OCTOBER 16, 2015

Bar coded packaging today drives inventory control, P&L calculations, and all manner of financial management processes. The irony was their technological prowess failed to keep the copper fitting bin flush with inventory. We seem to be getting longer on high tech; shorter on high touch.

P&L 150

P&L Customer Intimacy Price Retail 150

LDRLB

MAY 19, 2011

If you expect your employees to provide impressive customer service without providing them the resources they need to make it happen (training, technology, autonomy) you are living in la-la land. Find more great content at www.bretlsimmons.com] Bret L. All of this happens ONLY by design, not wishful thinking and exhortation.

Heskett 96

Heskett P&L Customer Loyalty Succession 96

LDRLB

NOVEMBER 7, 2010

A study just published in the Academy of Management Journal examined how others aspects of CEO personality impact firm performance in small and medium enterprises (SME) in a dynamic industries (e.g. high technology). Our strategy reflects a high level of flexibility in managing political, economic, and financial risks.

CEO 118

CEO P&L Company Venture Capitalist 118

Strategy Driven

NOVEMBER 4, 2011

Technology cannot take the place of human communication… only may add to it. The person who commits to a path of professional development never stops achieving… and profitably impacts his-her business relationships. Language is food for the mind. Browse a dictionary, and you create new ideas.

P&L 56

P&L Books Definition Strategic Planning 56

Women on Business

DECEMBER 28, 2010

o Make sure your position has P&L responsibility. Your mentor might be able to help identify and facilitate this. Create visibility and credibility for yourself in the organization. o Take on high profile projects. Identify your value proposition. What do you bring to the table? o Build and leverage these relationships.

Press Release 239

Press Release PR Mentor Discount 239

Deming Institute

AUGUST 30, 2018

Rafael Aguayo, Deming: The American Who Taught the Japanese About Quality, Simon & Schuster, 1990, p. Edwards Deming, The New Economics, Massachusetts Institute of Technology Center for Advanced Engineering Study, 1994, p. Deming, The New Economics, see reference 2, p. Andrew Ortony, Gerald L.

Quality 51

Quality P&L Deming Education 51

Deming Institute

MAY 26, 2016

Jim Manley, Former GM & Supplier Manager, Chair of Michigan Lean Consortium. Clifford L. Kentaro Toyama, Associate Professor, University of Michigan – School of Information and Author of ”Geek Heresy: Rescuing Social Change from the Cult of Technology”. Tim Higgins, NASA System & Mission Assurance Specialist.

Deming 28

Deming Conference P&L Seminar 28

Coaching Ourselves

APRIL 15, 2019

Today, L&D professionals increasingly use social learning as a powerful tool for leadership and organizational development. During trade shows we promote CoachingOurselves, our management and leadership social learning program, with a pop-up banner displaying a group of participants seated around a table involved in a discussion.

Leadership Development 33

Leadership Development Development P&L Leadership 33

Harvard Business Review

JULY 10, 2012

Have you noticed that general managers are scarce these days? But in many large companies, the only true general manager is the CEO. Everyone else, whether in the C-suite or in the senior management ranks, runs a piece of a business or a support function. At one time general managers were at the center of the action.

Management 14

Management P&L Incubator Finance 14

Harvard Business Review

SEPTEMBER 27, 2017

L’Oréal has made a strategic investment in Founders Factory , a digital startup accelerator. At L’Oréal, CEO Jean-Paul Agon signaled the company’s digital transformation when he recruited Lubomira Rochet to be the chief digital officer and a member of the executive team. Here are five: Commit from the Top.

P&L 10

P&L Agility Fashion Media 10

Harvard Business Review

FEBRUARY 16, 2018

And 71% of senior managers view them as unproductive. Any standing meeting, whether it’s of a departmental leadership team, a cross-functional group owning a process like innovation or talent management, or a task force managing a six-month transition to a new technology, should be designed and linked to a broader governance plan.

P&L 11

P&L How To Finance Metrics 11

Harvard Business Review

FEBRUARY 9, 2011

It may seem counterintuitive, but smart companies need to routinely rid themselves of less profitable customers, the same way an asset manager or rebalances an investment portfolio or a Major League Baseball general manager trades a declining player. So how does one take full advantage of a 'window to winnow'?

P&L 14

P&L Supply Chain Retail Price 14

Harvard Business Review

MARCH 15, 2017

Only 31% of Fortune 100 boards currently have a director who is a CIO, even though technology is at the core of every business today. As Sheila Jordan, CIO at Symantec and director at FactSet, put it, “All companies are technology companies today. Technology is a lever to run the business, but also to change and grow.”

CIO 8

CIO Committee Technology P&L 8

Harvard Business Review

DECEMBER 19, 2016

CEOs should actively manage five specific tensions in today’s complex global business environment: Disruptive innovation versus leveraging the company’s core strengths. When confronted with disruptive technologies, many companies fail to align digital strategies with their core strategies.

CEO 8

CEO Supply Chain Disruptive Innovation P&L 8

Harvard Business Review

OCTOBER 15, 2013

People and Organization : In late 2010, GE CEO Jeff Immelt decided to give country managers P&L responsibility for all of GE in their countries and have them report to vice chairman John Rice, who would be stationed in Hong Kong. How P&G Presents Data to Decision Makers. Three Keys to (Much) Better Decisions.

P&L 8

P&L Fixed Assets Charan Delegation 8

Harvard Business Review

AUGUST 5, 2014

To stitch it all together meaningfully, CMOs are increasingly expected to act as general managers with P&L or shared/shadow P&L responsibility that drive revenue growth. Says Abi Comber, Head of Marketing for British Airways: “Having P&L responsibility is incredibly powerful.

P&L 9

P&L Banking Marketing Call Center 9

Harvard Business Review

MAY 24, 2013

She holds the Ernest L. In her latest book, SuperCorp: How Vanguard Companies Create Innovation, Profits, Growth, and Social Good , she analyzed how P&G (among other companies) achieved long-term performance. Why is P&G making this move, now? P&G is in the midst of a major restructuring, and has laid off thousands of people.

P&L 8

P&L Restructuring Price CEO 8

Ask Atma

MAY 20, 2012

So the designer teaches everyone about UX/AI, the coders teach about their development methodology, the project managers teach about agile protocols, and the sales people describe what it is like in the field. Emotional control – successful anger and/or frustration management. Curiosity – inclination to learn.

Team 52

Team How To Knowledge Management Self-aware 52

Harvard Business Review

FEBRUARY 18, 2011

One of the biggest challenges they face is how to manage a diverse group of people across a broad geographic scope. At Hartwell Pacific, the global metal recycling company I founded in 1993 and exited in 2008, I was operating factories in six different cities in four countries, so developing an effective global management system was critical.

P&L 15

P&L Globalization CFO Operations 15

Harvard Business Review

MAY 21, 2013

Impulse patronage" looks and feels like impossibility to anyone who isn''t a manager with a cash-flow-positive P&L and the courage to take a chance. Moreover, funding for innovation overwhelmingly comes from "budgets" rather than any discretionary funds held by individuals or small teams. I''d say not.

Innovation 8

Innovation P&L Company Creativity 8

Harvard Business Review

AUGUST 25, 2014

Dorsey focuses on Fred Thomas and his sales team and the sometimes strange but effective motivational techniques of his district manager, Frank Pacetta. You ultimately can’t substitute money for management. Companies tend to do plans by P&L unit, even when Sales (for good reasons) sells across those units.

Strategy 10

Strategy P&L TQM Strategic Planning 10

Harvard Business Review

NOVEMBER 22, 2016

Managers wanting to grow share of wallet and raise the productivity of their cross-selling efforts may have to confront longstanding practices that stand in the way. Now it’s up to managers to harness the wealth of customer data, advanced analytic techniques, and the power of digital channels for customer growth missions.

Insurance 8

Insurance P&L Telecommunications CRM 8

Harvard Business Review

DECEMBER 20, 2011

From relentless demand for resources to bamboo-like 9% growth to vicious competition for the technologies and industries of the future, China will be the big story for a long time. The best analysis of the resource scarcity mega-trend came from asset manager Jeremy Grantham. China, China, and China. The greening of the supply chain.

Supply Chain 15

Supply Chain Apparel P&L Long-term 15

Harvard Business Review

MARCH 12, 2012

Companies such as GE, Deere & Company, P&G, PepsiCo, Unilever, and Nestle already get it, and have a huge jump on their competitors, bringing their emerging market innovations "back home" to their home markets. Most, if not all, of the people and resources dedicated to reverse innovation efforts must be based and managed in the local market.

Glocalization 11

Glocalization Mass Marketing P&L Globalization 11

Harvard Business Review

NOVEMBER 22, 2017

An “operating model” — how a company organizes and manages its resources to achieve its strategic ambitions — is the bridge between strategy and execution. Who has P&L authority? Second, they’re specific enough to help senior management make trade-offs. It includes accountabilities.

Strategy 8

Strategy Company Banking Apparel 8

Harvard Business Review

OCTOBER 10, 2017

Don’t Get Trapped in Your P&L. That’s why good managers put so much focus on measuring and managing return on investment (ROI) as a basic operational practice. Unexpected changes in technology, customer preferences, and regulation can disrupt even the best-run operation.

Innovation 8

Innovation P&L ROI Long-term 8

Harvard Business Review

JANUARY 18, 2012

Palmisano warned against prioritizing shareholders or other constituents, calling this "a false choice," and explaining that "Long-term management is a serious challenge in a world driven by short-term thinking. Palmisano believes the technology industry requires "a high-performance, in-your-face, speak-your-mind culture." Directness.

Globalization 15

Globalization Golden Parachute Short-term Long-term 15

Harvard Business Review

JANUARY 29, 2015

It made a massive investment (more than $1 billion) to build a software “ Center of Excellence ” in San Ramon, California to manage the data explosion created by the increasing intelligence of its industrial machines. Melody Ivory , a User Experience Product Manager, told me, “I was about employee number 30 in February 2012.

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

JANUARY 17, 2012

His firm grew explosively during the 90s and right up through 2008, constructing offices and high-end homes for the technological elite. As business boomed, new hires and managers competed hard with each other to scramble up the corporate ladder (while prying other people's fingers off of it). What does happiness mean?

P&L 13

P&L Construction Survey Stress 13

Harvard Business Review

SEPTEMBER 21, 2016

One of the things that surprised me most about security at Facebook is the level of attention and support that we receive from the company’s senior management team. After all, hackers have P&L sheets too. For example, it’s still common for consumers to reuse passwords for multiple online services.

Team 8

Team P&L Engineering Cost 8

Harvard Business Review

JANUARY 3, 2014

“They want to be part of the management team that drives its growth, and be recognized for the added expertise that they bring to the team.” Is it “a step up in responsibility—either in P&L size, geographic footprint, increased portfolio, etc.?” Talent management' ——— Who We Surveyed.

Reputation 10

Reputation Consultative P&L Execution 10

Harvard Business Review

JANUARY 23, 2015

They are about technology and its dynamics, about a company’s strengths and weaknesses.” ’ It also answers the fundamental questions every manager must ask: How do we make money in this business? In addition to what a company is paid for, “these assumptions are about markets. And what does the customer value?’

Business Model 8

Business Model Drucker Christensen P&L 8

Harvard Business Review

DECEMBER 23, 2011

To generate ideas, run electric current through your brain: Research subjects who received electrical stimulation of the anterior temporal lobes of the brain were 3 times more likely to come up with the fresh insight needed to solve a difficult, unfamiliar problem than people in a control group, according to Richard P. Chi and Allan W.

P&L 15

P&L How To Stress Comparison 15

Harvard Business Review

JANUARY 30, 2013

If you've done it too soon and tried to modularize parts of an unsolved puzzle across suppliers, then each time one of those unanticipated problems or interdependencies arises, you have to cross corporate boundaries to make the necessary changes — changes which could dramatically impact the P&L of a supplier.

Outsourcing 8

Outsourcing P&L Airlines Price 8

Harvard Business Review

DECEMBER 13, 2016

In order to allocate funds for innovation initiatives, Atrius Health’s leaders created a new department with its own P&L. Prototyping care models requires quick access to care locations, medical supplies, IT systems, new medical devices and technology, patients, and time with different providers.

Health Care 8

Health Care Innovation Insurance P&L 8